All posts by Katie Straker

Are you a Senior Insight Analyst looking for a new challenge?

Senior Insight AnalystAge UK Logo

Contract: Permanent

Salary: Up to £45,000

Location: London, WC1

Closing Date: 22nd April 2019

Are you an Insight Analyst with 2-3 years’ experience in the Charity Sector, looking for a challenge beyond improving fundraising? Then this job might be for you.

If you are interested in analysing a wide portfolio of products and services, extending beyond cash, committed giving and events to include financial services, gaming products, independent living aids and a national helpline then is role is your next step.

In Age UK, the Senior Insight Analyst is responsible for leading and developing analytical insight for the organisation across that entire portfolio.  As a result, you might be segmenting lottery players one day, reviewing how customers interact with our website on another, and building a propensity model for motor insurance attrition on the next.

By scoping evolving marketing requirements and performing fit-for-purpose and reliable analysis, you will deliver actionable insights resulting in better customer engagement, acquisition, retention and income generation.

You will:

  • Research and interpret needs of internal clients, translating into deliverable analysis projects
  • Use appropriate software, to robustly explore and perform data manipulation and statistical analysis
  • Validate, interpret and present results in a way to help the business achieve its strategies
  • Identify potential new audiences using modelling techniques such as CHAID and logistic regression
  • To be responsible for the analytics pertaining to customer acquisition, cross / up sell and retention
  • Manage external relationship and explore data opportunities with Age UK’s digital web activity agency

You’ll have:

  • Extensive experience of using statistical software, ideally SPSS, to manipulate and extract large datasets from a relational database
  • Experience of working within a direct marketing environment within a charity/ commercial/financial services industry
  • Experience of managing relationships with internal clients to tight deadlines
  • Experience in campaign analysis, profiling, segmentation and modelling
  • Proficient in application of statistical analysis and data modelling
  • Strong numerate/statistical background

 Skills & Knowledge in:

  • SPSS or equivalent
  • MS Office applications
  • FastStats (desirable)
  • Tableau (desirable)
  • T-SQL (desirable)
  • Google Analytics (desirable)

For more information and how to apply, CLICK HERE

Hurry – entries close this Friday!

webpage-banner-2-text-borderIf you’re thinking of entering this year’s IoF Insight in Fundraising Awards, there’s no time to waste as the entries close this Friday – 29th March at 6pm! 2019 Awards Lead, Roger Lawson explains why you should enter:

“I’m always really excited by the Insight in Fundraising awards…
It’s not because I enjoy hearing about the best work that the sector is doing, but of course I do.
It’s not because I enjoy seeing the joy on the winner’s faces when they hear they’ve won, but that is a great feeling.
It’s not even because I’ve enjoyed winning myself in the past, but… modesty forbids.
It’s because I know that we are showcasing one of the most important areas of fundraising – and the more we shine a spotlight on the best use of insight in fundraising, the more we grow its profile which will be great for the whole fundraising sector.
So whether you’re doing it for yourself or whether you’re doing it to improve the sector, think about the work you’re proudest of and enter today.”

PLUS winning entries are also in with a chance to be shortlisted for the Best Use of Insight category at the IoF National Awards!

Greenpeace are looking for a Senior Data Analyst…

Senior Data AnalystGREENPEACE

Contract: 12 month fixed

Salary: £38,424 to £44,664 per annum

Location: Islington, London

Closing date: 9am, 3rd April 2019

Are you a highly organised, analytical and collaborative individual with a proven track record of delivering insight, reporting and actionable recommendations in a mass-fundraising or marketing context? If so, Greenpeace is looking for a Senior Data Analyst to join our team and help to improve our understanding of fundraising and supporter behaviour, both digitally and offline.


Greenpeace is an international non-profit global campaigning organisation. Our independence and global reach enables us to stand for positive change through action in order to defend nature and promote peace. We investigate and expose global environmental problems, confront those in positions of power and present alternative solutions.


About this exciting opportunity

Working within our dynamic Data, Planning and Insight team, our successful candidate will provide a varied range of insights that will enable us to understand how best to engage effectively with all our audiences and to provide actionable recommendations to enable this.


You will be expected to engage stakeholders to provide updates, adjust analyses in a flexible manner, and ensure utility of output, plus develop and communicate a deep understanding of supporters’ cross-channel digital behaviour across fundraising and campaigning activity.


Developing and maintaining a suite of user-friendly reports and managing the rollout and staff training programme for reporting tools are key aspects of the role, as is contributing to development projects to improve our reporting and analysis infrastructure.


An outstanding communicator, both verbal and written, you will have the ability to draw out the essence of requests to determine what information is required and be able to communicate complex or technical information in an engaging and relevant way to non-technical audiences.


You will have extensive experience of MS SQL and working with a broad range of data manipulation, reporting and analytic tools, plus experience of the Salesforce platform. Strong statistical, interpersonal and collaborative skills are vital, as is support for, and belief in, the aims of Greenpeace.

For more information and how to apply CLICK HERE

Insight Manager needed at Greenpeace

Insight ManagerGREENPEACE

Contract: Permanent

Salary: £38,424 to £44,664 per annum

Location: Islington, London

Closing Date: 9am, April 1st 2019

Are you an analytical, strategic and deadline-driven individual with a proven track record of delivering insight, reporting and actionable recommendations in a mass-fundraising or marketing context? 

If so, Greenpeace UK is looking for an experienced Insight Manager to join our team and act as the central point of contact for all Greenpeace UK’s insight requests.


Greenpeace is an international non-profit global campaigning organisation. Our independence and global reach enables us to stand for positive change through action in order to defend nature and promote peace. We investigate and expose global environmental problems, confront those in positions of power and present alternative solutions.


About this role

Our successful candidate will focus on ensuring fundraising staff have all the information they need through reports, analysis and models to develop and deliver high-performing activities. With the support of two colleagues, whom you will be responsible for line managing, this will see you scope and prioritise workflow effectively to ensure the correct insight requests are worked on, before drawing out the ‘essence’ of each request and their strategic aims.


You will also be expected to communicate effectively with all stakeholders to plan and update on each request’s progress, plus project manage the delivery of a suite of reports and dashboards to show supporter behaviour and fundraising and engagement performance. Designing and building models and frameworks which improve the sophistication of the organisation’s understanding of supporters is a key duty, as is leading the analysis of behavioural, transactional and external data.



An outstanding communicator, both verbal and written, with the ability to communicate complex, technical information to non-technical staff, you will also have a proven record of managing and developing a team, preferably a data insight team. Strong prioritisation, interpersonal and collaborative skills are vital, as is support for, and belief in, the aims of Greenpeace.


You will have an extensive background in scoping, managing and prioritising large numbers of competing requests for information, plus experience using and building reports, preferably in Tableau, and with SQL and data science tools. 

For more information and how to apply CLICK HERE

Great opportunity at Refugee Action for a Supporter Database Manager

LogoSupporter Database Manager

Contract: Permanent

Salary: £34,984 – £37,412

Location: London, Victoria

Closing Date: Thurs 28th March 2019

Refugee Action is looking for a talented Supporter Database Manager to join our team on a permanent basis.

Working closely with the Fundraising and Brand, Digital and Campaigns teams, this sole-charge role enables the team to deliver a range of engaging and targeted communications to our supporters. Using your experience of Raiser’s Edge, you will take a lead in processing, maintaining and interpreting supporter data, and in doing so ensuring that our database is fit for purpose.

Along with excellent database skills you will also have:

• Experience of managing fundraising databases at a sole-charge and/or senior level, such as Raiser’s Edge or similar, with the ability to complete a broad range of database-related tasks with accuracy and speed.
• Knowledge of confidentiality and data protection, including the General Data Protection Regulation and relevant income processing regulations.
• Experience of setting up and maintaining effective database systems, including managing complex importing and exporting.
• Experience of building segmentations and data selections to support the delivery of offline mailings and e-communications.
• Experience in analysing and interpreting data sets, drawing out actionable insights to optimise engagement and financial results.
• Good communication skills, with the ability to convey complex information about data to an audience without the same level of data skills
• Ability to record and interpret information accurately, with very good attention to detail.
• Ability to manage multiple priorities concurrently, demonstrating flexibility and commitment to deliver to agreed schedules.

For more information and how to apply CLICK HERE

Can you nominate a Rising Star for this year’s Awards?



We’re hoping you can tell us about someone who is in the early stages of their career and who has shown extraordinary passion and aptitude for their work; someone who you would like to see win our Rising Star Award 2019.

Whether from a charity or supplier team, we want to hear about an individual who has shown ability and success beyond their experience, who can effectively communicate complex analysis, whose contribution has made all the difference, who is committed, professional, and inspirational!

CLICK HERE to go straight to our easy online nominations page and don’t forget to make your nominations by 5pm, 22nd March 2019! 
Need more help? 
If you have questions about entering our awards please do get in touch 


Great opportunity for a Database Marketing Officer at Plan International UK

Database Marketing Officer?????

Contract: Permanent

Salary: £36,637

Location: London

Closing Date: 9am, 22nd March 2019

Plan International UK is a global children’s charity. We work to give every child the same chance in life.

The Database Marketing & Insight team is a newly created team within our Fundraising directorate and has business leadership responsibility for data management and targeted data selections, database design and planning, reporting and insight. We are looking for a Database Marketing Officer to join the team to deliver high quality supporter data selections for Public Engagement activities.

You will ensure data is imported into the supporter database (currently CARE) accurately and in a timely manner, and will deliver targeted data selections for fundraising campaigns and other marketing projects, advising teams on data targeting.  You will also lead on day to day data cleansing and housekeeping tasks and will support staff across the organisation in their use of the database

Having previously worked in data management and selections in a supporter focused environment, you will have demonstrable experience of using a relational database, SQL and of using reporting and analysis tools such as FastStats or similar. You will be able to build strong working relationships across teams, and inspire colleagues at all levels to take action to improve marketing performance using data and insight.

For more information and how to apply, CLICK HERE

Great role at Diabetes UK for a Selections Analyst

Selections AnalystDiabetesUK_NewLogo

Contract: Permanent


Location: London, Whitechapel/Aldgate East

Closing Date: 19th March 2019

You will make an impact by working closely with engagement and fundraising staff; supporting the performance of campaigns, identifying areas for improvement, and providing recommendations; developing new selections in FastStats; assisting with audience selections; and performing quality checks on selections, reports, and exports to ensure exceptional quality.

For further role information and how to apply, CLICK HERE

Brilliant opportunity for a Database Marketing Manager at Diabetes UK

Database Marketing ManagerDiabetesUK_NewLogo

Contract: Permanent

Salary: £39,000 – £44,000

Location: London, Whitechapel/Aldgate East

Closing date: 17th March 2019

As our Database Marketing Manager, you will lead a newly formed, highly engaged and passionate team of analysts who are responsible for providing high quality data selections, insight and analysis to a variety of teams across Diabetes UK. Your experience in using data for marketing purposes will enable you to spot opportunities for us to grow our reach and increase our income, as will your ability to translate complex data activities into easy to understand information to work with stakeholders to make the most of this information.

For more information and how to apply, CLICK HERE

Small charities – it’s your time to shine…

Insight in Fundraising logo_WEBThe deadline for the 2019 IoF Insight in Fundraising Awards is fast approaching with less than three weeks to go!

This year, we particularly want to celebrate our smaller charities and the great data analytics work they do. Often innovative, but just as often about doing simple things better – and generally always on a shoestring – it’s work that can turn the fortunes of a small charity around and truly deserves to be shared.

And, when the majority of the UK’s charities are small, it’s even more important that their voices are heard. These awards are a fantastic way of getting work in front of a large audience, and inspiring others to try new things that could make all the difference.

So don’t delay! There’s still time to get involved and showcase the great work you’ve achieved. 

Check out the awards categories here before the 22nd March deadline. It’s free to enter!