Jobs

Data Manager needed for new role at Samaritans

Data Manager

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Contract: Permanent

Salary: (c) £38,000

Location: Ewell, Surrey

Closing Date: 28th August 2017

Are you a data manager with a fundraising background?  Do you have a strong passion for all things data? If so, come and join us at Samaritans and make a significant contribution to the work that we do. This is a fantastic opportunity to lead on a strategic development of the CRM function as part of the fundraising team.

About The role/person

Samaritans is looking for a Data Manager which is a new role in the fundraising department. The Data Manager will be responsible for the development of the CRM system, ThankQ which will enable the fundraising team to deliver the new strategic plan.

As well as providing strategic support and insightful analysis, the Data Manager will also ensure that business processes are efficient. This will enable the fundraising team to maximize audience engagement and sustainable income generation

With excellent communication skills, the Data Manager will develop effective working relationships with internal stakeholders and external agencies. The post holder will also feed into the development of the new organizational CRM project.

It is an exciting time to join Samaritans, as the Data Manager will be responsible for driving forward change across the team and championing the use of the system across the department and the wider organization.

This post is an amazing opportunity for the successful candidate to make a significant difference in growing the Fundraising programme, working as part of a friendly team

About Samaritans

Samaritans is a unique charity that provides support to people who are struggling to cope. Last year our volunteers responded to a call for help every six seconds, and with more than 20,000 volunteers and around 150 staff, our volunteers and staff have been providing emotional support 24 hours a day, 7 days a week for over 60 years.

Our Location

Our Central Office is located in a converted mill in Ewell, Surrey which is just over 30-minutes by train from Waterloo and 15 minutes from Wimbledon. As an employer, we offer a good range of benefits, including 25 days’ holiday, free parking, Health Cash Plan, Pension and interest-free season ticket loans.

For more information and how to apply CLICK HERE

The Prince’s Trust is looking for a Fundraising Database Manager

Fundraising Database Manager

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Contract: Permanent

Salary: £35,000 – £39,000

Location: London, EC2M 7LS

Closing date: 9th August 2017

We are looking for an exceptional candidate to join our fundraising data as insight team as a Fundraising Database Manager.

We have ambitious plans to help more young people and are therefore setting out to raise more money. The recruitment of this post comes at a pivotal time with data driven decision making helping to underpin and drive this income growth. The teams aim is to drive and develop a meaningful knowledge of our supporters, whilst providing the foundations for excellence in donor care and data driven fundraising. The team is not just there to manage our fundraising data but to help translate it into meaningful insight which can aid decision making right across our fundraising teams, both strategically and operationally.

The successful candidate will have the ability and desire to be part of this transformative work, to think critically and find new and elegant solutions to the way we work with data. They will be able to clearly demonstrate a track record of managing a SQL CRM database, providing quality support and solutions to end users, alongside delivering big impact projects. They will have passion for our mission of giving every young person the chance to succeed and demonstrate The Prince’s Trust’s value.

To discuss the role, please do contact Robert Butcher (020 7543 1431 / robert.butcher@princes-trust.org.uk). We’re really keen to talk with any interested candidates so please do not hesitate to get in touch.

For further information and how to apply CLICK HERE

Fantastic new opportunity for Head of Fundraising Data & Supporter Insight at Prince’s Trust

Head of Fundraising Data & Supporter Insight

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Contract: Permanent

Salary: £36,650 – £48,850, Band 3

Location: London, EC2M 7LS

Closing date: 17th August 2017

We are looking for an exceptional candidates to head up our fundraising data and insight team.

We have ambitious plans to help more young people and are therefore setting out to raise more money. The recruitment of this post comes at a pivotal time with data driven decision making helping to underpin and drive this income growth. The teams aim is to drive and develop a meaningful knowledge of our supporters, whilst providing the foundations for excellence in donor care and data driven fundraising. The team is not just there to manage our fundraising data but to help translate it into meaningful insight which can aid decision making right across our fundraising teams, both strategically and operationally.

The successful candidate will have first rate data modelling skills, the ability and desire to drive change and think strategically and be able to clearly demonstrate a track record of delivering high performance through a culture of data driven fundraising or sales. They will have passion for our mission of giving every young person the chance to succeed and demonstrate The Prince’s Trust’s values.

To discuss the role, please do contact Robert Butcher (020 7543 1431 / robert.butcher@princes-trust.org.uk). We’re really keen to talk with any interested candidates so please do not hesitate to get in touch.

For further information and how to apply CLICK HERE

 

Excellent new role for Senior Market Researcher at RSPB

Senior Market Researcher

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Contract: Permanent

Salary: £25,463 to £27,585 p.a.

Location: Sandy, Bedfordshire

Closing Date: 4th September 2017

Interviews: 11th September 2017

Be part of an award winning Insight and Innovation team. We are looking for an experienced Market Researcher to work within this exciting and influential team. In this role you will play a key part in developing audience insight that will support our innovation, fundraising and communications strategies. You will be working on a mix of proactive and reactive projects independently delivering research projects and act as a consultant providing expert advice on the application of market research at the RSPB.

You will have familiarity and experience of a range of research techniques and management of research processes with strong communication skills to disseminate the insight and make recommendations across the organisation.

If you love having a variety of research projects and want to play your part in helping us to save nature, apply today! 

For further information and to download an application form please visit our website 

Excellent opportunity at Action on Hearing Loss for Database Marketing & Insight Manager

Database Marketing & Insight Manager

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Contract: Permanent

Salary: £37,000 – £44,000

Location: Highbury, London

Closing Date: 17th July 2017

We help people confronting deafness, tinnitus and hearing loss to live the life they choose. We enable them to take control of their lives and remove the barriers in their way.

Role and responsibilities

We are looking for an experienced data specialist to lead our Database Marketing & Insight function. The post holder will manage a high performing team to deliver data services, including data selections, reporting, insight and analysis, to internal clients across a range of fundraising departments.

It’s an exciting time for Action on Hearing Loss, we have recently launched a new Fundraising database (the Raiser’s Edge) which will help support delivery of continued fundraising growth. This is a key role within the organisation, and we’re looking for someone who can help us to continue the work already started in improving our data quality, streamlining processes and bringing further data sets into the database. We are also looking for someone who can produce a step change in the charity’s ability to analyse supporter data and who will drive development of insight into customer behaviour and fundraising performance.

The role offers a great opportunity to make the most of your technical and people skills, to work with colleagues across a range of professional disciplines in a supportive environment and at the same time make a real difference to the lives of people who are deaf, with hearing loss, and with tinnitus.

The successful applicant needs a mix of exceptional attention to detail, an eye for efficiency, a passion for problem solving, the tenacity and communication skills to facilitate change and the ability to see the bigger picture impact of developments. Previous experience in the charity sector or of specific tools is not essential but would be beneficial; talent, the right mix of skills, an enquiring mind, and passion for social change are a must.

This role offers a rare opportunity to support the ongoing development of a hardworking, high performing, operational department, which supports and underpins the Charity’s Fundraising and Marketing Functions. Working as part of a highly motivated and high quality organisation in a supportive work environment committed to development. 

For more information and how to apply CLICK HERE.

 

fabulous job opportunity at Kidney Research UK

Project Manager: Data, Knowledge and Insight

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Contract: 18 Month Fixed Term

Salary: £30,000 – £35,000

Location: Peterborough

Closing Date: 2nd June 2017

This newly created role will lead a programme of work to maximize the use of data, insight and knowledge across Kidney Research UK. Within this programme are 3 key projects that the role will deliver: 

  • Developing our Business Information
  • Maximising the capture and use of our data
  • Knowledge management and potential creation of a knowledgebank

This is a hands on role, not only coordinating the efforts of others but providing and implementing solutions directly. The postholder will be responsible for ensuring that business intelligence is captured using the right tools and systems and is readily available to inform planning, decision making and campaigns and communications.

A core element of the role will be the translation of project deliverables into core activity including recommendation of how to maintain and resource the activity beyond the life of the projects.

We are looking for someone with excellent project management skills and experience of managing data and analytical projects specifically. You will be able to manage multiple workstreams and priorities at the same time and be passionate about the value of data and information. You will be a great communicator and relish building relationships with people to help you, and them, achieve shared goals.

In return, we offer the opportunity to be part of a fantastic team in the leading UK charity funding research that focuses on the prevention, treatment and management of kidney disease.

If you are interested in the above position, please send your CV to humanresources@kidneyresearchuk.org with a supporting statement, outlining why you are interested and how you feel you meet the requirements.

 For further information and how to apply CLICK HERE

Excellent job opportunity for Database Analyst at UCL

Database Analyst

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Contract: Permanent

Salary: £34,056 – £41,163 per annum, inclusive of London Allowance (UCL Grade 7)

Location: London

Closing Date: 12th June 2017

UCL is London’s Global University. We do things differently here and we take the long view. We are not afraid to take risks. We remain focused on making a major contribution to the long term benefit of humanity. We have launched ‘It’s All Academic’, UCL’s bold new global Philanthropy and Engagement Campaign to raise £600m to support students, research and the transformation of our campus (www.ucl.ac.uk/campaign). It will enable us to achieve more than ever before to secure our position as one of the world’s top higher education institutions.

From fighting dementia to ensuring generations of students reach their full potential: It’s All Academic. UCL’s ideas and discoveries are shaping the future, improving lives and having a massive impact on London and the wider world. There has never been a more exciting time to join our Development office. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things, and we would love for you to be part of this exciting journey and our success.

This is your chance to play a pivotal role in delivering our Campaign. Right now we are looking for an outstanding Database Analyst: to lead, to deliver, to make a difference.

We replaced our fundraising database with a new cutting edge system in 2016; internally known as MySupporters. You will play a pivotal role helping to embed and develop MySupporters especially in terms of implementing reports & new functionality. You will become an expert in the system & business processes of OVPD, supporting the users to achieve their strategic aims.

You will be an excellent communicator with a proven background of maximising the user experience of working with relational databases, taking ownership of key projects and activities. You will have experience of designing & building complex reports. Knowledge of SQL and a demonstrable aptitude to acquire and develop other technical skills is also essential. Experience of using a large complex database application, such as Blackbaud CRM, in the fundraising or membership services sector is highly desirable.

For further details about the vacancy and how to apply online please go to https://www.ucl.ac.uk/campaign/work-with-us and search on Reference Number 1643402

Great opportunity for Contract Marketing Database Analyst at Oxfam

Marketing Database Analyst

Contract: 11 Month Fixed

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Salary: Up to £28,820 

Location: Oxford

Closing Date: 16th May 2017

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Oxfam is a global movement of people who won’t live with the injustice of poverty. Together we save and rebuild lives in disasters. We help people build better lives for themselves. We speak out on the big issues that keep people poor, like inequality, discrimination against women and climate change. And we won’t stop until every person on the planet can live without poverty.

The Team

Working in the Supporter Insight and Analysis team we support Oxfam’s fundraising, trading and campaigns teams to provide reporting on activity, understand who our supporters are, identify trends and provide insight and understanding to support and influence strategic decisions.

The Role

As a marketing database analyst, you’ll be working with Marketing Communications Staff to deliver reporting and analysis on marketing performance. You’ll be building reports to allow users to monitor the effectiveness of their campaigns, you’ll be maintaining and producing automated reports to allow users to report on results self-sufficiently, you’ll be supporting decision making by providing answers to questions on supporter behaviour and activities, you’ll be analysing activity on the Oxfam website and you’ll be helping Marketing Communications understand who their supporters are and how we can engage with them more effectively and helping to improve performance through producing and interpreting analysis.

What are we looking for

Essential:

  • Appreciation of database structures and querying
  • Experience of working with a range of data sets for marketing analysis e.g. customer data, performance data, web data
  • High level of numeracy and understanding of basic business statistics
  • Expert excel user and experience of SQL
  • A high standard of computer literacy and the ability to learn new software packages
  • Ability to work in an organised way
  • Ability to plan own time, manage multiple projects, and agree and meet deadlines
  • Takes responsibility for and completes standard tasks with minimal supervision
  • Good communication, written and verbal skills to enable understanding of complex technical information to non-technical staff
  • Ability to use initiative to solve problems
  • Self-organising/time management

Desirable:

  • Technical ability and experience in the use of data mining and analytic tools such as SAS, SPSS etc.
  • Experience of BI tools for reports and visualisation
  • Experience of working with website analysis tools (for example Omniture or Google Analytics)

For more information and how to apply CLICK HERE

Great new role for Data Analyst / Data Selections & Insights Analyst at Guide Dogs for the Blind Association

Data Analyst / Data Selections & Insights Analyst

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Contract: 12 month fixed term

Salary: £26,537 to £28,100 per annum

Location: Burghfield Common, Reading

Closing Date: 30th April 2017

 

Every hour, another person in the UK goes blind. When someone loses their sight, we’re here to make sure they don’t lose their freedom as well.

Change a life. Join our team at Guide Dogs.

An exciting opportunity has presented itself for an ambitious, results-driven, Data Selections & Insights Analyst at one of the best loved charities.

As a Data Selections & Insights Analyst you will provide informed, clear and well-articulated interpretation of all data analysis and actively advise on an appropriate course of action to allow fundraisers to make informed choices and maximise opportunity on all income related activity.

To be successful in this role, you will have:

  • Excellent organisation, analytical and creative skills, proven understanding of fundraising and/or direct marketing principles. Having experience or qualifications in statistics and project management is essential
  • Experience of working with a CRM system of at least 3million records and good understanding of relational databases
  • SQL and advanced MS Office skills particularly in Access and Excel, demonstrable knowledge of statistical packages, preferably Fast Stats and good working knowledge of the Data Protection Act is essential.

Working at Guide Dogs is much more than just a job. Through the values that guide our work, we make a real difference, and change lives.

We believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for Guide Dogs.

As a member of staff, we offer you a wide range of benefits to suit your individual needs. These include; 26 days’ holiday plus bank holidays (rising to 28 days after 3 years’ service), flexible benefits package and a defined contribution group personal pension plan.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an interview to all disabled applicants who meet the essential criteria for the job.

Safeguarding Statement

Guide Dogs is committed to ensuring that children, young people and vulnerable adults who come into contact with Guide Dogs staff and volunteers are treated with respect, and are free from all forms of abuse or mistreatment. We are also committed to ensuring that all staff and volunteers are aware of their responsibilities, and have the knowledge and skills necessary to promote and maintain the welfare and safety of those with whom they come into contact.

Guide Dogs provides a range of mobility services and works to break down barriers so that people who are blind or partially sighted can get out and about on their own terms. We will not rest until people who are blind or partially sighted can enjoy the same freedom of movement as everyone else.

For more information and to apply CLICK HERE 

Alzheimer’s Society are looking for a Fundraising Database Manager

Fundraising Database Manager

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Contract: Permanent

Salary: £47,870 p.a.

Location: Fenchurch Street, London

Closing Date: 1st May 2017

 

Alzheimer’s Society is the UK’s leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

About the role

With overall responsibility for the fundraising database and a team of 9, the Fundraising Database Manager will manage the development and implementation of our new CRM solution in accordance with diverse business needs.

You will play a crucial role in overall data strategy as we deliver a step-change in voluntary income over the coming years as well as working closely with teams across the Society to continue to ensure data is collected, stored and managed with integrity.

As we move ahead with an exciting and ambitious 5-year strategy we will be moving to a new CRM solution so you will play a vital role in mapping existing business rules and processes from the existing solution, liaising with suppliers and business partners.

Supporting over 200 front end users across the Society you will take the lead on database development: assessing business needs; managing continuous improvement projects; and working with internal and external experts to create a future-proofed environment for holding and enhancing our customers’ data.

About you

You will have considerable experience working with large-scale CRM databases, delivering data solutions in accordance with organisational strategies, as well as being a good communicator who is able to liaise with colleagues at all levels.  Ideally you will have worked in a fast-paced environment at a time of change, using project management skills to overcome challenges both technical and logistical.

Your approach to problem-solving will be logical and detailed. You will be able to influence decisions with an evidence-based approach, and be able to articulate business requirements in both technical and non-technical language.

This is a key role in delivering on the Society’s strategic goals and is a terrific opportunity to lead on the development of customer relationship management for the organisation, helping to deliver a better future for people affected by dementia.

To find out more about the role, download a job description HERE. For further information you can also contact martin.sheehan@alzheimers.org.uk or telephone 07703 715884.