Jobs

Alzheimer’s Society are looking for a Fundraising Database Officer – 12 month contract

Fundraising Database Officer

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Contract: 12 Month Fixed

Salary: £32,908

Location: Tower Hill, London

Closing Date: 28th June 2018

About the role

Working in our Fundraising Database Support team (FDS) you will have a key role in maintaining and improving our CRM by:

  • ensuring data is scrutinised and reconciled prior to import and then imported accurately;
  • identifying and resolving database issues and promoting database use and accuracy amongst colleagues at all levels;
  • providing first class supporter care, maximising income and ensuring the best possible customer experience is delivered to Alzheimer’s Society’s supporters, staff and volunteers;
  • communicating with colleagues at all levels and with external contacts to optimise, schedule and document core processes.

You will be managing a Fundraising Database Assistant and be supported by the Fundraising Database Executive and the rest of FDS.

About you

We are looking for a self-motivated and driven individual who is able to demonstrate reliable attention to detail and strong data maintenance skills.  You will have an inquisitive approach and be comfortable challenging existing processes, driving towards a common goal of continuous improvement.

As a critical part of the team helping to migrate our CRM to a new system (thankQ) over the coming year, you will be able to master existing data processes and assist with the programme of development.

To find out more about the role, download a job description (which also includes the person specification) from the link below. For further information about the role you can also contact martin.sheehan@alzheimers.org.uk or telephone 020 7423 3689.

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society. For further information and link to apply CLICK HERE

Information about the application process: Once you click apply you will be asked to complete the following steps.

  1. Pre-application: Input your details including name and email address to register your interest. Alzheimer’s Society will use this information to keep in contact with you about your application and to send you future job alerts if you opt to receive them. By submitting this information you are indicating that you agree to this.
  2. Download and complete an application form. An email with the application form will also be sent to you.
  3. Email your completed application form to shai.sheli@alzheimers.org.uk  by midnight on Thursday 28th June 2018. 

If you’re experiencing problems applying for this role please contact recruitment@alzheimers.org.uk

Alzheimer’s Society embraces diversity, inclusion and accessibility for all our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

No CVs or agencies please.

Late applications will not be accepted.

GOSH are looking for a Campaign Selections Officer

Campaign Selections Officer

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Contract: 9 month fixed term

Salary: Competitive

Location: London

Closing Date: 9th July 2018

Role overview

This fixed term post-holder will sit in the Data Marketing Team (which is in the Direct Marketing department) servicing the needs of the charity. The role will involve delivery of ‘business as usual’ supporting the campaign selection requirements of teams where you will work with the requesting team and senior members of the Data Team to understand business objectives and define the best audience for each communication. You will then follow protocols, working to a critical path to create and test SQL queries to pull data from our warehouse delivering accurate, complete selections on time.

Main duties and responsibilities  

  • Liaise with internal teams, to understand their campaign needs, helping to document their requirements; allowing you then to carry out data selections from our data warehouse on time and to brief.
  • Agree the success criteria of each campaign, working alongside the Data Analyst to ensure the data selected, and subsequent response will deliver the insight required.
  • Assist in the development and enforcement of charity wide and product specific communication rules.
  • Keep task related documentation up to date.
  • Identify and flag areas for improvement in selections documentation and procedure contributing to amendments.
  • Liaise with external agencies ensuring that data is delivered on time.
  • Supply external suppliers and agencies with e.g. house and attrition files to supplement their analysis.
  • Assist with data preparation and extracts for post campaign analysis.
  • Maintain supporter contact histories, package codes and campaign meta data repository.
  • Adhere to stringent Data Protection and Security policies and protocols.
  • Pro-actively flag issues impacting campaign analysis / data selections service delivery to manager.
  • To participate in training and other activities as requested.
  • To work as a supportive member of the team, providing cover for and training of other staff as required.
  • To undertake any other reasonable request as required.

For further information and how to apply CLICK HERE

Great opportunity for a Database Officer at the Royal Marsden Cancer Charity

Database Officer

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Contract: Permanent

Salary: £32,000

Location: South Kensington, London

Closing Date: 8th July 2018

The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

We are looking for a Database Officer to help the Charity achieve its aims and objectives.  Database and Fundraising Support is a small team with ambitious plans to develop new systems and processes to support the growing fundraising department. As one of two database officers you will be responsible for supporting the Database Assistant in ensuring that all data is received and imported accurately into the Raisers Edge and helping to develop new systems and processes to support this. You will help solve problems, answer requests, deliver mailing selections, and promote effective and compliant database use through training and supporting colleagues across fundraising.

Database administration and support

  • Advise and set up coding, structures and processes to reflect the database needs of Fundraising and Finance
  • Carry out recoding and global changes to the database as required
  • Review data and processes to ensure that data within Raiser’s Edge remains compliant to GDPR standards.
  • Proactively evaluate and suggest ways to improve database systems and processes
  • Work with the team to develop and maintain procedural documentation related to use of the database
  • Set up new users and maintain security groups

Data Imports and Quality

  • Design and implement import routines with third-party suppliers as needed
  • Support the Database Assistant to ensure that data from external sources is imported onto the Raiser’s Edge
  • Work with colleagues in the Finance Team to reconcile income
  • Ensure that procedures are in place to check the quality of data input
  • Set up and run database housekeeping procedures to optimise the accuracy of the supporter data.

Data Outputs & Reporting

  • Support and run complex marketing selections from the Raisers Edge
  • Provide reporting and expertise to support the analysis of the campaign results
  • Develop simple data outputs and complex reports using “query” and “export” for fundraisers as required
  • Develop and support use of dashboards for Reporting

Team Working and Support

  • Support team members within Database and Fundraising Support in delivering the team’s day-to-day workload.
  • Work closely with Fundraisers to standardise best practice of the database for income processing, data management and supporter care.
  • Provide user training and develop clear process documentation to support consistent use of the database
  • Build and maintain strong relationships with colleagues across the organisation

For more information and how to apply CLICK HERE

Excellent opportunity at Amnesty International this week…

Marketing Analyst (Digital)

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Contract: Permanent

Salary: circa £33,000 p.a.

Location: London, EC2A

Closing Date: 12th June 2018

We are looking for a Marketing Analyst (Digital) to join us at Amnesty International UK (AIUK). This role is based in the Data and Insight Team and within the Corporate Services Directorate.

About the role

The Marketing Analyst (Digital) is responsible for providing the insight, reporting and learnings to evaluate the effectiveness and inform the direction of AIUK’s digital marketing and campaigning activities, to ensure we can maximise engagement, campaign impact and financial return. The role is also responsible for managing the supply of data selections for email and digital marketing campaigns.

About you

You will have experience undertaking analysis and reporting of digital marketing campaigns, as well as of statistical analysis within a digital marketing environment. Experience with relational databases, digital marketing platforms and a range of data analysis tools and techniques is a must. You will be highly numerate with excellent communication skills, enabling you to translate statistical or technical findings in an easy-to-understand manner to stakeholders in the organisation. You must be an advanced user of MS Excel, MS SQL, and a confident user of R, SPSS, SAS or similar statistical analysis tools. You will have a strong understanding of Data Protection legislation, Equal Opportunities, and a commitment to the aims and objectives of Amnesty International UK.

For full details of the role, please see the job description below.

About us

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, freedom and truth wherever they’re denied. Amnesty International is a global movement of more than 7 million people who campaign for a world where human rights are enjoyed by all. Our supporters are outraged by human rights abuses but inspired by hope for a better world – so we work to improve human rights through campaigning and international solidarity. We reach almost every country in the world and have: 

  • more than 2 million members and supporters who drive forward our fight for rights
  • more than 5 million activists who strengthen our calls for justice 

Whether we’re applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we’re all inspired by hope for a better world. One where human rights are respected and protected by everyone, everywhere. 

For more information and how to apply CLICK HERE

Amnesty values a diverse work force and welcomes applications from all sections of the community. 

Interviews: 21 June 2018

Are you a Data Analyst looking for a new role? Eden Stanley may just have the role for you…

Data Analyst

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Contract: Permanent

Salary: £40,000

Location: Highbury, London

Closing date: 30th June 2018

The main focus of this role will be maintenance and development of our two Tracker services, and insight projects that analyse the Tracker data set to find new insights of value to the sector. In addition, you will deliver project-based quantitative research and data analysis.

DATA MANAGEMENT & SECURITY

  • Ultimate responsibility for the management and development of the ETL (extract, transform and load) process, from survey to dashboard. 
  • Conduct the monthly ETL processes, associated with Eden Stanley’s Tracker services 
  • Perform regular quality checking of Eden Stanley’s Tracker data 
  • Ensure all work is fully compliant with Eden Stanley’s data security policies and relevant regulation.

DATA ANALYSIS, AUDIENCE PROFILING AND SEGMENTATION

  • Ad-hoc reporting, auditing data quality, enriching data, and building segmentations and similar analysis.
  • Conduct data analysis projects, including cluster-based audience segmentations and predictive models 
  • Deliver ad hoc data explorations in support of Eden Stanley’s strategy projects, or in response to client queries. 

DATA VISUALISATION AND REPORTING

  • Supporting and developing data visualisations in Tableau and creating usable data exports.
  • Build or modify data visualisation dashboards on Eden Stanley’s Tracker services, in line with our quality standards and brand guidelines
  • Create ad hoc reports, including data tables, and providing data insights for research reports
  • Produce written reports based on your data analysis 

NEW PRODUCT DEVELOPMENT

  • Work with colleagues at Eden Stanley, and our external suppliers, in the development of new data products 

CLIENT LIAISON

  • The role will include some direct communication with clients, for example dealing with a data enquiry, or support in the use of our data services.

PERSON SPECIFICATION

Above all you will need the six personal attributes listed on the front sheet of this job description. If you’re not sure you meet all of them, this is probably not for you. If you do, please make sure that you also have the following skills and experience.

EXPERIENCE AND ATTITUDE

  1. A level of education and career experience consistent with the remuneration offered. That means you will have a good degree (or equivalent) and experience working with statistics and data analysis in a marketing context
  2. You will have proficiency in statistical and quantitative analysis, with strong analytical and conceptual skills and demonstrable experience using data analysis techniques to check significance, validity, derive insights and present results to stakeholders
  3. Experience of audience segmentation using cluster modelling in a marketing context
  4. Experience in data visualisation best practice and user experience design
  5. A sense of personal accountability to deliver on your commitments is vital. You will need a ‘can do’ attitude, be willing to roll your sleeves up, be organised and get things done. We work hard at Eden Stanley, and we enjoy our work because it is diverse and rewarding – and we don’t do bureaucracy. 

TECHNICAL SKILLS

Required:

  1. Commercial experience building and maintaining ETL workflows using tools like Alteryx, Excel and SQL
  2. Proficiency in basic statistical and BI/MI data analysis
  3. Experience using data visualisation tools like Tableau, Qlik or PowerBi
  4. Familiarity with using tools like PowerShell or Python to script automated processes
  5. Familiarity with cloud hosting platforms like AWS or Azure.

Advantageous:

  1. Experience using Alteryx and Tableau in an Advertising, Marketing or Communications organisation
  2. Experience using SQL to query, manipulate and manage large volumes of data
  3. Familiarity with content management systems like WordPress
  4. Solid understanding of the ETL, BI and Database landscape.

For the full job description and how to apply click here

Excellent role for a Head of Strategic CRM at UCL

Head of Strategic CRM

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Contract: Permanent

Salary: £55,163 – £59,981 per annum

Location: London

Closing date: 3rd June 2018

UCL is London’s Global University. We do things differently here and we take the long view. We are not afraid to take risks. We remain focused on making a major contribution to the long term benefit of humanity. In September 2016 UCL launched ‘It’s All Academic’, our bold global Philanthropy and Engagement Campaign to raise £600m to support students, research and the transformation of our campus. It will enable us to achieve more than ever before to secure our position as one of the world’s top higher education institutions. At the end of March 2018 we are delighted to have raised more than £378m towards our target. 

From fighting dementia to ensuring generations of students reach their full potential: It’s All Academic. UCL’s ideas and discoveries are shaping the future, improving lives and having a massive impact on London and the wider world. There has never been a more exciting time to join our Development office. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part our success on this exciting journey. 

This is your chance to play a pivotal role in delivering our Campaign. As Head of Strategic CRM you will use your technical knowledge and expertise to deliver a focused and effective customer relationship management strategy and systems. These systems will provide excellent data management services and tools to fundraising teams and alumni relations stakeholders across the UCL community. 

You will have significant experience and demonstrable enthusiasm for data management with the ability to inspire colleagues to provide excellent service and innovative solutions to internal clients and external customers. A strong influencer and strategic thinker, you will have the ability to drive change in a large and dynamic organisation. 

We offer an empowering values-based environment where staff are encouraged to try new things. We offer agile working and flexibility around working hours – this post could be a part-time role. We also value mutual respect and collaboration, and have a strong customer-service ethic. Expectations are high and we work hard, but the rewards are huge. UCL is an outstanding place to work. In addition to working with some of the greatest intellects in the world, as a member of the UCL community you are entitled to a generous pension scheme and holiday entitlement, as well as opportunities for personal and professional growth. At UCL we are proud of our longstanding commitment to equality, diversity and inclusion. We welcome people from all backgrounds and strive to create an environment where everyone can give of their best. For any queries about the role please contact Martin Wedlake, Executive Head of Strategic Planning. 

For any queries about the application process please contact Cameron McNeil, People Coordinator. Both can be reached by phone: +44 (0)20 3108 3804 or email: ovpd.recruitment@ucl.ac.uk For more information about our philanthropic activities please visit: https://www.ucl.ac.uk/campaign/

For further details about the vacancy and how to apply online please go to https://www.ucl.ac.uk/human-resources/working-ucl/jobs-ucl and search on Reference Number 1725357

We particularly welcome female applicants and those from an ethnic minority, as they are under-represented within UCL at this level.

We will consider applications to work on a part-time, flexible and job share basis wherever possible.

 To apply click here 

https://www.ucl.ac.uk/campaign/work-us/find-your-next-role-ovpd

Exciting opportunity for an Associate PSP Officer (Analysis and Research)

Associate PSP Officer (Analysis & Research)

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Contract: Fixed Term

Salary: P2 grade, based on UN salary scale

Location: Copenhagen, Denmark

Closing Date: 14th May 2018

UNHCR works to protect refugees and other displaced people across the globe. The work is diverse, highly challenging and requires committed, responsive and flexible staff with a high degree of motivation and professional skill. In a context of growing humanitarian needs and pressured public budgets, UNHCR is increasing the level of resources it raises from Individual donors, corporate partners and foundations.

Within Private Sector and Partnership (PSP), the Data Analysis Team sits in the Strategy and Marketing Section and provides strategic and technical support to embed IG excellence in national & regional IG programmes and ensure that PSP achieves high IG revenue growth in the coming years at an optimal level of performance. The Associate PSP Officer (Analysis & Research) will operate in a context where the Data Analysis Team is developing a number of key projects aiming at improving PSP level of insight into fundraising performance and identifying fundraising opportunities to build stronger PSP IG operations.

From a technical point of view, the success of projects in which the Associate PSP Officer (Analysis & Research) will be involved in, will highly depend on the quality of the data feeding into the analysis, the improvement of systems and processes in place to transform raw data into fundraising information, and the team¿s capacity to formulate and disseminate actionable findings at global and national levels.

FUNCTIONAL STATEMENT.

Accountability (key results that will be achieved)

- PSP level of insight into fundraising performance is improved thus better fundraising opportunities identified.

- Accuracy of PSP data collected and analysed is ensured and data quality, systems and processes improved.

Responsibility (process and functions undertaken to achieve results)

- Contribute to development of methodologies for using data analytics tools; creation and management of standard reporting, visualizations, dashboards to illustrate findings. Create and maintain data and system documentation as needed.

- Integrate multiple systems, data sets and perform statistical analysis to provide new insights. Proactively identify opportunities for process and reporting efficiencies. Create and modify reports using Microsoft Excel, Microsoft SQL and other data aggregating tools.

- Support LTV analysis project, with a focus on data consistency across markets and being responsible for the data supply and validation process. Co-ordinate the UNHCR data analyst network to ensure data insights are shared, and that best practice data management and analysis is implemented.

- Contribute to inter-agency benchmarking projects (i.e. Peer Review) and dissemination of key findings. 

Authority (decisions made in executing responsibilities and to achieve results)

- Decide on the collection of data to monitor performance of fundraising programs and techniques.

- Decide on tools and processes relevant to collect and manage data in a secured and efficient manner.

- Decide on the presentation and dissemination of analysis conducted.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED. 

- Undergraduate degree (equivalent of a BA/BS) plus at least 3 years previous relevant work experience involving extensive use of database systems. Graduate degree (equivalent of a Masters) plus 2 years or Doctorate degree (equivalent of a PhD) plus 1 year of previous relevant work experience may also be accepted.

- In-depth knowledge and proven experience in fundraising analysis and performance evaluation at operational and management levels used to drive marketing annual and long term strategy and investments is required.

- Proven track records in developing and implementing database-driven analysis systems with experience in integrating multiple data sources and database query.

- Very good knowledge of quantitative data analysis software (Excel proficiency required; Microsoft SQL, Visual Basic, R or Python); and common BI and visualisations tools (FastStats, Power BI).

- Experience in an international non-profit organization or global company developing business on multiple markets, and involvement in benchmarking across products and markets.

- Excellent knowledge of English.

 DESIRABLE QUALIFICATIONS & COMPETENCIES. 

- Excellent analytical and conceptual skills and strong communication and presentation skills (both verbal and written).

- Knowledge of Microsoft Azure services and experience with Sales Force NPSP in terms of data extraction and integration with other database systems.

- In-depth understanding and intuition of the strategic implications of fundraising metrics and data.

Additional  Information

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity

For more information and how to apply CLICK HERE

Great role for a Database Assistant at PETA

Database Assistant

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Contract: Permanent

Salary: Competitive

Location: London

Closing Date: N/A

 

Position Objective:

To assist in the operation and maintenance of PETA and its affiliates’ membership data-entry and supporter-care programmes

  • Assist in the management of Raiser’s Edge databases
  • Help maintain accurate, consistent, and reliable information about supporters for fundraising and relationship-development purposes
  • Assist with data-hygiene processes
  • Work with Development Department staff members to make necessary changes to data processing, coding, and analysis for new fundraising projects
  • Assist with the transactional elements of the committed-giving programmes, including Direct Debit claims, standing orders, Payroll Giving, and Gift Aid claims
  • Help import and export data to and from external suppliers
  • Support the finance team with reconciliation of income
  • Assist with collating, analysing, and presenting data about donor programmes methodically and accurately, and help communicate technical information to non-technical staff
  • Assist with data segmentation to support direct mail, online, and other fundraising programmes
  • Pull custom reports from Raiser’s Edge as requested by fundraising staff
  • Develop and oversee standard operating procedures for supporter-care systems to ensure the highest level of customer service is given to supporters
  • Train new members of staff on database functions as required
  • Perform any other duties assigned by the supervisor

Qualifications:

  • Experience in direct marketing analytics
  • Good Raiser’s Edge skills (or experience with a similar CRM)
  • Experience of working in a direct marketing team
  • Knowledge of direct marketing techniques and data segmentation
  • Ability to collate, analyse, and present data methodically and accurately
  • Experience of supporting large contact management databases
  • Demonstrated excellent organisational skills and attention to detail
  • Demonstrated excellent written and verbal communication skills
  • Commitment to the objectives of the organisation

Please note that all candidates must have eligibility to work in the UK

To apply for this position, please e-mail your CV, covering letter, and your responses to the following questions to our recruitment team at UKRecruitment@peta.org.uk.

  • What interests you most about the work we do here at PETA?
  • Vegan outreach and helping people to go vegan is at core of everything we do at PETA. Briefly detail your personal experiences with advocating a vegan or vegetarian lifestyle.Lon
  • Please read through the PETA US statement on euthanasia: http://www.peta.org/blog/euthanize/. What is your response?
  • Explain how your communication and organisational skills have benefitted you professionally, in the recent past.
  • Briefly describe why working at PETA would be more than “just a job”.
  • What are your salary requirements?

 

 

Fab new role for Prospect Researcher & Analyst at University of Sheffield…

Prospect Researcher & Analyst

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Contract: Permanent

Salary: £21,585 to £24,983 per annum (pro-rata), with potential to progress to £27,285

Location: Sheffield, South Yorkshire

Closing Date: 30th April 2018 

Do you love researching and analysing data? How about applying this passion in an award-winning team in one of the best workplaces in the UK?

You will join the Prospect and Insight Team within the Development, Alumni Relations and Events Department (DARE). The team won an Insight in Fundraising Award for Most Powerful Insight Using Innovative Methods of Data Analysis and we are looking for someone with the ambition to help the team grow in impact and reputation. As a Department DARE is at an exciting point in its journey as the University scales up its ambitions to secure philanthropic support in both donations and volunteer time. We are looking for individuals who thrive in a collaborative environment and who strive for excellence.

Data has strategic value. Your research will enrich the conversations our fundraisers, alumni relations colleagues and senior management have with our University’s alumni, donors and friends. The research will empower our staff to build relationships with members of our global alumni community and help secure philanthropic support for the University in ways that make a real difference to Learning and Teaching, the Student Experience and to Research. Since it was established in 2002 DARE has established links with 170,000 alumni and raised nearly £50 million in donations.

Your duties are varied and may include analysing quantitative data to predict which alumni are likely to donate, identifying alumni to volunteer in an advisory role, creating bios for guests attending a dinner event, or compiling a report on a charitable foundation’s previous giving and any existing links to the University.

We are looking for a highly accurate and analytical individual with experience of quantitative data analysis who is curious and motivated to ensure that the research and analysis is acted upon and has an impact. You will have the skills to locate and to link relevant data from a variety of sources and to synthesize the information into reports that you present with confidence for different audiences in ways that non-data specialists can understand. You will have excellent time management skills, working effectively and flexibly both independently and as a team player. You will also have experience of prospect research within a fundraising organization or in an enquiry-driven research or information unit within a business setting.

You can view the full job description and other supporting documentation on our website.

New role for a Data Manager at Cat’s Protection

Data Manager

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Contract: Permanent

Salary: £39,092

Location: Haywards Heath, Sussex (or home based)

Closing Date: 22nd April 2018

In the UK there are over seven million cats. Cats Protection is the organisation dedicated to helping, rescuing, re-homing and supporting cats. With 34 adoption centres and 250 volunteer-run branches, we help around 190,000 cats and kittens each year. The Data Direct and Digital Marketing teams will generate £18M for Cats Protection this year, through fundraising, membership and gaming products across all online and offline channels. To reach this target the team are expanding and have a number of new roles to recruit. This is one of the new roles, and other roles within the team may be found on our careers site.  

Managing a team of three and a £150,000 annual expenditure budget, you will ensure that all operational data work and requests are dealt with to agreed levels of service and customer satisfaction and CP policies, to allow fundraising teams to develop compliant, sustainable income streams for the charity.  

A full job description and person specification is available once you begin to complete your application, and your responsibilities will include:  

– managing various agencies regarding data import, export, cleansing and analysis  
– leading on reporting and insight for fundraising teams to inform future decision making  
– being the champion for data and supporting fundraising and other teams in the use of CP’s CRM system  
– leading, line managing and developing the Data team and ensuring individual motivation and job satisfaction by providing ongoing training and development opportunities  
– mitigating reputation risk for Cats Protection by adopting and ensuring adherence to the various Codes of Conduct and legislation relevant to the role  
– ensuring that Data Digital and Direct Marketing teams procedures are fully documented and adhered to  
– leading on data management best practice, data quality standards, security, data protection, data hygiene, import and export routines, data selections, use of predictive modelling, statistical analysis  
– leading on data selections, proactively developing segmentation and targeting for online supporter communication.  
– establishing and maintaining close day to day working relationships with internal departments and working closely with the Procurement, Supporter Services and Finance teams, ensuring good practice in processing and recording is coupled with sound customer care techniques. To continually review and update third party contracts, policies and procedures to ensure that outsourced campaigns are competitively priced, compliant with industry regulations and managed in accordance with Cats Protection’s policies and expectations  

You should either hold a current / relevant Marketing and Data certification, or possess 5 years’ relevant technical experience. You will have experience of managing and developing new relationships with key suppliers/agencies, and have experience of successfully managing a budget. Line management experience with a track record of developing individuals is essential.  

You will need to be highly numerate and able to interpret and analyse complex data sets, and be able to influence key stakeholders with your excellent personal impact and influencing skills. Technically, we are looking for experience of managing a support function for a CRM system, Data segmentation and analysis, ideally Advanced CareNG CRM solution and Microsoft SQL Server Reporting Services. We are looking for someone who is an innovative/creative thinker and effective problem solver. You will also need to have your own transport and be prepared to travel / stay overnight occasionally.  

To reward you, we have a pay scheme which provides the opportunity to progress within your pay band, subject to satisfactory performance. We also offer a range of benefits which include a generous holiday entitlement, a competitive pension offering, a private medical scheme, and a death in service scheme.  

For more information and how to apply CLICK HERE

Cats Protection is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.  
 
Interviews: late April/early May  
Reference: CF202