Excellent opportunity at Action on Hearing Loss for Database Marketing & Insight Manager

Database Marketing & Insight Manager


Contract: Permanent

Salary: £37,000 – £44,000

Location: Highbury, London

Closing Date: 17th July 2017

We help people confronting deafness, tinnitus and hearing loss to live the life they choose. We enable them to take control of their lives and remove the barriers in their way.

Role and responsibilities

We are looking for an experienced data specialist to lead our Database Marketing & Insight function. The post holder will manage a high performing team to deliver data services, including data selections, reporting, insight and analysis, to internal clients across a range of fundraising departments.

It’s an exciting time for Action on Hearing Loss, we have recently launched a new Fundraising database (the Raiser’s Edge) which will help support delivery of continued fundraising growth. This is a key role within the organisation, and we’re looking for someone who can help us to continue the work already started in improving our data quality, streamlining processes and bringing further data sets into the database. We are also looking for someone who can produce a step change in the charity’s ability to analyse supporter data and who will drive development of insight into customer behaviour and fundraising performance.

The role offers a great opportunity to make the most of your technical and people skills, to work with colleagues across a range of professional disciplines in a supportive environment and at the same time make a real difference to the lives of people who are deaf, with hearing loss, and with tinnitus.

The successful applicant needs a mix of exceptional attention to detail, an eye for efficiency, a passion for problem solving, the tenacity and communication skills to facilitate change and the ability to see the bigger picture impact of developments. Previous experience in the charity sector or of specific tools is not essential but would be beneficial; talent, the right mix of skills, an enquiring mind, and passion for social change are a must.

This role offers a rare opportunity to support the ongoing development of a hardworking, high performing, operational department, which supports and underpins the Charity’s Fundraising and Marketing Functions. Working as part of a highly motivated and high quality organisation in a supportive work environment committed to development. 

For more information and how to apply CLICK HERE.