Excellent opportunity at the Donkey Sanctuary for a Supporter Data Analysis and Insight Manager

Supporter Data Analysis and Insight Manager

Donkey Sanctuary logo

Contract: Permanent

Salary: £31,825

Location: Sidmouth, Devon

Closing Date: 17th August 2018

The Donkey Sanctuary is one of the UK’s largest international animal welfare charities; currently supporting projects in over 35 countries worldwide.  We are working for a world where donkeys and mules live free from suffering, and their contribution to humanity is fully valued. We are achieving this by transforming the quality of life for donkeys, mules and people worldwide through greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships. 

We are now looking for an experienced Data Analyst to join our busy Marketing Communications Department. Reporting to the Data Manager, you will translate key charity supporter and operational data into meaningful and actionable insights, presenting the information in accessible and relevant formats to internal and external stakeholders, enhancing marketing communication activities. You will generate and provide monthly performance analysis and KPI reporting to meet the needs of key stakeholders across the Marketing Communications Directorate, and deliver bespoke supporter data analysis and forecasting models to inform a range of Fundraising Team direct marketing activities, including digital and television advertising.

Innovative and lateral thinking, you will possess excellent negotiation, networking, collaborative and problem solving skills, and will be a fluent and effective communicator. Demonstrable subject matter knowledge, together with proven experience of working within the charity sector, and of strategic planning and data analysis, is essential, as is a solid and proven knowledge of CRM databases, analysis and interpretation tools.

If you feel you have the qualifications, skills and experience to fulfill this varied and rewarding role, and would like to be part of the evolutional programme of change taking place within the charity, we would love to hear from you. Based in Sidmouth, Devon – “an area of outstanding natural beauty” – This is a full-time, permanent contract starting as soon as possible.

Closing date for applications: 12.30pm Friday 17 August 2018.

For further information about this role, including the full job description details, please download the Application Pack which can be found on our website.

The Donkey Sanctuary is a Disability Confident Employer.