Great opportunity for Data Services Manager

Data Services Manager

Return Fundraising - Blue - CMYK_Blue on White
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Contract: Permanent

Salary: £35,000 – £40,000

Location: London

Closing Date: Once position filled

Are you an expert in contact data ready for some responsibility? Are you ready to lead your team in a growing company with an ethical focus?

Return Fundraising is a boutique agency that works with some of the UK’s most recognised charities. We were founded in 2015 with a clear mission: to bring together professional charity and agency fundraisers to improve the voice of telephone fundraising.

So far, we’ve pioneered supporter-led fundraising with genuine conversations and long-term relationships. We’re now growing our products and team at an exciting pace, and looking for the very best to jump aboard.


About the job

We are looking for a strong manager with a solid grip on the details to ensure accurate data processing within the business and incisive analysis to both our clients and internal stakeholders..

We specialise in outbound fundraising; contacting charity supporters, updating them with the latest news, and asking them to set up a regular gift. Our call centre is additionally used by our sister brand, Return Research. You will also be responsible for managing the flow of data to support market research projects.

This is a permanent position and as we expand our management team the successful applicant will have the opportunity to recruit and develop their team as well as having significant influence over decisions including systems and processes.


Main responsibilities

  • Ensuring the quality and accuracy of data leaving the business
  • Integrating contact lists from clients into our systems
  • Managing the workload of your growing team
  • Line management and leadership of your team
  • Maintaining data security and hygiene within the business
  • Delivering productivity analysis for management
  • Delivering campaign analysis for clients

For the full job description and details on how to apply CLICK HERE