The Blog

Important news about the Insight in Fundraising Awards 2020

2020-web-banner-400x300During this uncertain and challenging time we have had to make the decision to postpone the Insight in Fundraising Awards 2020 until September. The awards are extremely important not only to us at the Insight SIG but for you all, to celebrate the achievements of your peers and to promote the work that you do for charities of all sizes and causes. At this time we also know that perhaps the last thing on your minds will be thinking about your awards submissions, and so, we have extended the deadline until July to give you plenty of time to perfect your entries! 

We want to thank you for your continued support of the Insight in Fundraising Awards and we look forward to announcing the rescheduled date very soon! In the meantime, stay safe and stay inside.

The Insight SIG Team

The British Library are looking for an Audience Data Analyst

Audience Data AnalystBritish Library Logo

Contract: Permanent

Salary: £29,000 (Boston Spa), £32,000 (London)

Location: Boston Spa or London

Closing Date: 26th March 2020

Full time, Permanent.  This role can be based at either St Pancras or Boston Spa.

We are looking for an exceptional candidate to help utilise the power of data and insights to improve the British Library’s marketing and audience engagement activity.  Working in a small team, you will bring your analysis, programming and reporting skills to deliver the data and business intelligence to inform and improve the organisation’s impact.

Establishing strong, productive relationships with marketing and other business colleagues, you will build an understanding of the Library’s different audiences and be proactive in delivering the data to support work that will deepen these audience relationships.

With experience in analysing data from a range of data sources – especially SQL but also Google Analytics, R Studio, CRM, email and social listening tool – you will possess strong communication skills and be confident in presenting complex information in ways that are both digestible and actionable.  Working with data, it is critical that you have an understanding of data protection (and privacy) legislation and best practice. 

It you have the strong data management, statistical analysis and communication skills to succeed in this role, we would like to hear from you. 

More about the British Library

As one of the world’s great libraries, our duty is to preserve the nation’s intellectual memory for the future. At the moment, we have well over 150 million items, in most known languages, with three million new items added every year. We have manuscripts, maps, newspapers, magazines, prints and drawings, music scores, and patents. We operate the world’s largest document delivery service providing millions of items a year to customers all over the world. What matters to us is that we preserve the national memory and enable knowledge to be created both now and in the future.

For further information and to apply, please visit www.bl.uk/careers quoting vacancy ref: 03289

Closing date: 26 March 2020

Interview date: W/C 6 April 2020

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Disability Confident

We are a Disability Confident employer, and make a commitment to recruit and support disabled people. We guarantee an interview for disabled candidates who meet the minimum (essential) requirements for a vacancy.

 Flexible working logo

Cats Protection are looking for a Data Selections Analyst

Data Selections Analystcats protection_logotag_web_top

Contract: Permanent

Salary: to £30,209.35

Location: Haywards Heath or home based

Closing Date: 18th March 2020

We are looking for a self-motivated Data Selections Analyst to work in our Data team alongside the Senior Data Analysts to manage, control and develop our marketing and stewardship data selections. Please note, you can either be based at our National Cat Centre in Chelwood Gate or homebased.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of centres, volunteer-run branches and charity shops. During 2018 we helped around 184,000 cats and kittens, an average of 500 per day.

The Data team, based in the Income Generation department, focuses on data processing, data selections and is now building up the analysis function of the team to maximise return on Cats Protections investments. The Data team has grown over the last couple of years due to significant charity growth. The Data Team sits under the Head of Data, Digital and Direct Marketing which focuses on our Individual Giving strategies however the data team provides a service to the whole of Income Generation and other parts of the organisation.

You will use our Faststats Campaign Management software to liaise with campaign managers in order to deliver targeted and cost effective communications. Moreover, you’ll support the Senior Data Analysts to produce insight in the form of dashboards and post campaign analysis. You will also work with others within the Data and Insight team to promote best practice when using data and with helping to embed data as a driver of decision making.

You’ll have experience of with a CRM database with the ability to use SQL, SSRS, FastStats or similar. You’ll be able to analyse complex data, have excellent interpersonal skills and be able to meet deadlines. You’ll have great knowledge of data protection law and be a keen and effective problem solver. There may be occasional travel with overnight stays and if you love cats, this is the role for you!

To download the full job description and to apply for this position please click HERE. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.

Fantastic opportunity for a Database Manager at British Liver Trust

Database ManagerBLT Hi res logo

Contract: Permanent

Salary: £30,000

Location: Bournemouth, or home based

Closing Date: 9am, 21st February 2020

Database Manager

Based in British Liver Trust’s offices, Bournemouth or home-based with regular meetings in Bournemouth.

A world without liver disease – that’s our vision.

The British Liver Trust is the leading UK charity working to improve liver health. Liver disease is the only one of the five big killer diseases that continues to increase.

We are looking for an exceptional Database Manager to join the team. If you are passionate about good data and a great data analyst, you could help our Fundraisers to inspire supporters and help transform liver health across the UK.

The Database Manager is a new role for the charity – your chance to play a vital role in helping us grow our active and engaged supporter base in order to fund essential services.

You will lead the strategic transformation of our Raiser’s Edge database to enable the optimisation of our supporter communications. This position is crucial to the charity’s development and expansion plans, being responsible for quality data analysis and insight; as well as overseeing importing, cleansing and housekeeping of the database.

You must be able to demonstrate success in a similar role. This is an exciting opportunity to join a passionate and committed team, to help demonstrate the impact of our work and deliver great supporter care.

You can download the full job description here: British Liver Trust Database Manager JD

Please apply by emailing the following to accounts@britishlivertrust.org.uk

  • a covering letter addressed to Audrey Cornelius, Fundraising Manager, explaining how your experience, skills and knowledge make you suitable for the role, with particular relevance to the Job Description
  • an up to date CV

Interviews: Tuesday 3rd March at our Bournemouth office

Salary C£30,000 (Negotiable, Pro rata for part time)

Full time 37.5 hours per week – part time and flexible working considered

Anthony Nolan are looking for a Database Officer…

Database OfficerSignature image

Contract: Permanent

Salary: £27,540

Location: London

Closing Date: 23rd February 2020

JOB SUMMARY:

You will support the data requirements for Engagement by undertaking data importing, financial administration and training of staff on our databases. To also work with the team to ensure a high quality of data integrity is maintained.

You will:

  • Ensure data is imported from multiple internal and external stakeholders in a timely and accurate manner. Ensuring the data is of the appropriate content and format whilst also adhering to all legal requirements.
  • Setting up campaigns including gathering requirements, liaising with agencies, setting campaign up on the system, testing and resolving data issues when campaign is live.
  • Liaise with Finance when running regular Gift Aid claims, audit, month end, queries and reporting working with the Support Services Assistants to ensure income has been processed correctly.
  • Develop robust processes that drive improvements in data integrity ensuring improved reliability our data to support evolving user needs
  • Provide initial and ad-hoc training for new users and ensure that training is kept up to date to reflect new requirements
  • Work with the team to ensure processes and procedures meet the requirements of our teams’ specific ways of working.
  • Ensure on-going legal data cleanses are effective in order to maintain accuracy of information held about supporters.
  • Running ad-hoc queries

Our expectations of you:

  • Excellent attention to detail
  • Experience using Fundraising Databases
  • The skills to clearly and concisely communicate complex information, both verbally and in writing.
  • The ability to train and mentor peers in the use of databases

 You will do the role by:

  • Working collaboratively with colleagues and external contacts
  • Adapting and flexing to changing workloads of needs of team
  • Adopting a proactive approach to troubleshooting and problem-solving
  • Being a methodical thinker and viewing data holistically
  • Working both independently and as part of a team

You will also be good at:

  • Understanding the wider organisational strategy and how individual and team activities contribute to it
  • Promoting and engaging with Anthony Nolan’s policies and procedures
  • Living the Anthony Nolan values

For more information and how to apply CLICK HERE

Marketing Analyst needed for 12 month FTC at Amnesty International

Marketing AnalystAIUK logo

Contract: 12 month fixed term

Salary: £37,215

Location: London

Closing Date: 12pm, 7th February 2020

We are looking for a Marketing Analyst to join us at Amnesty International UK (AIUK) on a 12 month fixed term basis to cover maternity leave. This role is based in the Data Analysis Team and within the Corporate Services Directorate.

About the role

The Marketing Analyst is responsible for providing the insight, reporting and learnings to evaluate the effectiveness and inform the direction of Amnesty International UK’s marketing and campaigning activities. The role is also responsible for managing the extraction of mailing and other contact data for AIUK’s supporter development initiatives in accordance with the workload schedule

About you

You will have experience undertaking analysis and reporting of marketing campaigns, as well as data analysis within a marketing environment. You will have worked with stakeholders to develop dashboards in data visualisation tools such as Power BI that inform decision making at a tactical and strategic level.  You will be comfortable working with marketing platforms, relational databases, social media platforms and a range of data analysis tools and techniques. You will be an advanced user of MS SQL, MS Excel and a confident user of R, Python or similar data analysis tools. You will take a creative approach to solving problems with data and will always be seeking to improve and streamline processes. 

You will have a strong understanding of Data Protection legislation, Equal Opportunities, and a commitment to the aims and objectives of Amnesty International UK. 

For full details of the role, please see the job description below.

About us

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, freedom and truth wherever they’re denied. Amnesty International is a global movement of more than 7 million people who campaign for a world where human rights are enjoyed by all. Our supporters are outraged by human rights abuses but inspired by hope for a better world – so we work to improve human rights through campaigning and international solidarity. We reach almost every country in the world and have:

  •  more than 2 million members and supporters who drive forward our fight for rights
  • more than 5 million activists who strengthen our calls for justice

Whether we’re applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we’re all inspired by hope for a better world. One where human rights are respected and protected by everyone, everywhere.

Amnesty values a diverse work force and welcomes applications from all sections of the community.

Apply for this role

For further details about the role please CLICK HERE. To apply, please complete an application form and email to recruitment@amnesty.org.uk before midday on Friday 07 February 2020.

Interviews will be held at our Shoreditch office on Thursday 20 February 2020.

Amnesty International values diversity and welcomes applications from all sections of the community. Applications for flexible working will be considered.

Please note that to be considered for this role, candidates must be able to provide proof of their eligibility to work in the UK.

Amnesty International are looking for a Data Analysis Manager

Data Analysis ManagerAIUK logo

Contract: Permanent

Salary: £45,309

Location: London

Closing Date: 12pm Thursday 30th January 2020

We are looking for a Data Analysis Manager to join us at Amnesty International UK (AIUK). This role is based in the Data and Insight Team.

About the role

Reporting to the Head of Data and Insight, this role is responsible for managing the Data Analysis Team and providing the analysis, reporting and data selections necessary to support Amnesty International UK’s campaigning, fundraising and communication objectives.  You will work with colleagues throughout the organisation, proactively identifying areas in which the Data Analysis Team can support their work and championing the role of data analysis in driving decision making and informing strategy.

You will oversee the range of analysis projects undertaken by the Data Analysis team, prioritise their workload and ensure analysis projects and data selections are delivered on time and to agreed specifications.  You will manage the development of reports to effectively monitor key performance indicators across the organisation, and the development of forecasting models to inform operational planning and budgeting.

You will ensure the team communicates analytic findings and recommendations to stakeholders in a way that is engaging and leads to recommendations being actioned. You will provide leadership, direction and guidance to enable the team to fulfil its potential, developing their technical skills and encouraging cross-team working and innovation.

About you

You will have experience managing teams or individuals responsible for delivering data analysis and the ability to motivate them to achieve shared objectives. You will have substantive experience of undertaking analysis and reporting of direct marketing campaigns, as well as statistical analysis within a marketing environment. Experience with relational databases, digital marketing platforms and a range of data analysis tools and techniques is a must.

You will be able to think strategically about the role of data analysis and lead on the implementation of data analysis projects. You will be highly numerate with excellent communication skills, enabling you to translate statistical or technical findings in an easy-to-understand manner to stakeholders in the organisation. You will have experience with data visualisation tools, such as Power BI. You will be an advanced user of MS SQL and MS Excel and have considerable experience with statistical/data analysis tools such as R, Python or similar.  You will have a strong understanding of Data Protection legislation, Equal Opportunities, and a commitment to the aims and objectives of Amnesty International UK.

For full details of the role, please see the job description below, and to apply CLICK HERE

About us

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they’re denied.  Already our global network of seven million members and supporters is making a difference in 150 countries.  Whether we’re applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we’re all inspired by hope for a better world.  One where human rights are respected and protected by everyone, everywhere.

Amnesty International values diversity and welcomes applications from all sections of the community. Applications for flexible working will be considered.

Interviews will be held at our Shoreditch office on 10 February 2020.

Please note that to be considered for this role, candidates must be able to provide proof of their eligibility to work in the UK.

In case you missed it…

IoF_Conference_graphic_X_940x350If you weren’t able to catch QUANTIQ’S session at the Insight in Fundraising Conference in November; video footage of their session on how they are helping Non Profits of all types and sizes transform to create intelligent connected enterprises with Microsoft Dynamics technology QUANTIQ proprietary IP; is available to view here. Their presentation is also available to download.  

Anthony Nolan are looking for a Supporter Insight Manager

Supporter Insight ManagerSignature image

Contract: Permanent

Salary: £38,000 – £42,000

Location: Hampstead (will consider WFH)

Closing Date: 26th January 2020

JOB PROFILE

As a manager in the Supporter Operations Department, you will play a pivotal role in supporting the delivery of Anthony Nolan’s Engagement Strategy. You will lead and champion our goal to become even more data and insight driven in the way we engage with supporters. You will work closely with peers in the Supporter Operations Department and across the Engagement Division to ensure that we are using data and analysis to draw actionable insight that will inform future activities. In order to do so you will make use of best in class technologies, such as Alteryx and Tableau online. Your communication and negotiation skills will help to ensure that insights are taken forward and are shared across the organisation at all levels. With your extensive statistical modelling skills, the strategic insights you produce will help support Anthony Nolan’s ambitious goals to build deeper relationships with existing supporters and will help to identify opportunities to recruit new supporters. This role will work collaboratively with data and insight specialists across the organisation to maximise the strategic application of all our supporter data. Through detailed analysis of our audiences, you will establish a suite of metrics against which to measure the effectiveness of our supporter engagement activities and to quantify improvements delivered by the Supporter Operations Department. Drawing on your strong statistical analysis skills, you will lead on development of segmentation models to ensure supporters receive the best mix of communications that optimise their level of engagement across the many ways they might want to support. You will manage the submission of briefs for insight from teams across the organisation and be responsible for the production, delivery and communication of any associated work, where necessary working with the Supporter Data Analyst or external suppliers to achieve best in class reporting, analysis and insights to help shape the work of the charity. Flexible or part-time applicants would be considered provided they meet the other requirements of the role.

KEY RESPONSIBILITIES

These include but are not limited to:

  1. Leading on the production, communication and dissemination of strategic insights and recommendations to shape tactics and strategy which improve overall supporter engagement.
  1. Where necessary working with external suppliers to deliver, reporting, analysis and Insight across both quantitative and qualitative data.
  1. Lead on the development of measures that demonstrate progress against targets and strategic goals.
  1. Support relevant projects by inputting into their development ensuring the correct targets are set, that decisions are insight driven and support with reporting against outcomes.
  1. Use analytical methods to forecast future trends of Anthony Nolan activities, supporter volumes, communication opt-in/out consent, register recruitment, and income.
  1. Use analysis and insight to identify opportunities for growth and exploration of new activities and audiences
  1. Work closely with Supporter Experience and Innovation Function to support decision making around test activities.
  1. Collaboration, Management and Leadership
  2. Play a role in the leadership of the Supporter Operations Department.
  3. Monitor and manage the workload of the Insight Function ensuring Supporter Insight Manager visibility of progress against ongoing work with relevant key stakeholders
  1. Managing the work and output of the Supporter Data Analyst, providing them with support and development that will help them grow in their role to the benefit of Anthony Nolan.
  1. Ensure insights and outcomes are communicated effectively across the organisation with relevant key stakeholders.
  1. Maintain an understanding of the broader charity sector and external factors that will impact on the activities of Anthony Nolan.
  1. Maintain a record of reporting, analysis and insights work completed and the outcomes in order to support knowledge management and information retention.
  1. Represent Anthony Nolan at relevant external events in order to monitor external trends and activities and to build the profile of the charity.

For more information and how to apply CLICK HERE

UCL are looking for a Head of Supporter Systems and Data

Head of Supporter Systems & DataUCL logo -small use blk

Contract: Permanent

Salary: £44,674 – £52,701

Location: Bidborough House, London

Closing Date : 6th January 2020

UCL is London’s Global University. We do things differently here and we take the long view. We are not afraid to take risks. We remain focused on making a major contribution to the long term benefit of humanity. In September 2016 UCL launched ‘It’s All Academic’, our bold new global Philanthropy and Engagement Campaign to raise £600m to support students, research and the transformation of our campus. It will enable us to achieve more than ever before to secure our position as one of the world’s top higher education institutions. At the end of November 2019 we are delighted to have raised more than £559m towards our target.

From fighting dementia to ensuring generations of students reach their full potential: It’s All Academic. UCL’s ideas and discoveries are shaping the future, improving lives and having a massive impact on London and the wider world. There has never been a more exciting time to join our Advancement office. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.

This is your chance to play a pivotal role in delivering our Campaign. As Head of Supporter Systems and Data you will power the office’s activities by leading a team that manage core systems and provide crucial data services used by almost all colleagues. You’ll manage and develop our suite of supporter systems (called MySupporters and built around Blackbaud CRM) and you’ll oversee our reporting, importing and selection functions. As a technical and function expert you’ll support major projects and generally be a champion for data driven decision making across the office.

Key Requirements

The ideal candidate will be an experienced CRM system manager, comfortable working both at the level of technical administration/development and strategic system oversight. They will have experience leading teams responsible for complex, data-related services and will have a strong understanding of fundraising, engagement and marketing within either an education or charity context. Experience of Blackbaud products, particularly CRM, would be a considerable advantage but a general aptitude for learning new systems quickly and comprehensively is a key requirement.

To find out more about the role click here, or please contact Gethin James – Head of Strategic CRM. 

For any queries about the application process, please contact Rachael Idowu, People Coordinator. Both can be reached by phone: +44 (0)20 3108 3804 or email: ovpa.recruitment@ucl.ac.uk