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The Children’s Trust is looking for a Data & Insight Manager

Data & Insight ManagerChildren's Trust Logo

Contract: Permanent

Salary: £38,000 – £40,000 

Location: Tadworth, Surrey

Closing Date: 21st July 2019

An exciting opportunity has arisen for the new role of Data & Insight Manager to join our Fundraising and Marketing teams, which will transform the way The Children’s Trust uses data to drive decisions. 

You will be integral to increasing our understanding of our supporters, as well as ensuring that any information they share with us is kept safe.  Your insight will influence everything we do. With responsibility for our new CRM (thankQ) your previous experience in managing CRM and data analysis, will mean you are fully competent using reporting tools to manage effective data selections and segmentation.  You will be aware of data management Best Practice, including ensuring data compliance, and will have experience in processes and routines that mean the highest data quality is achieved.  

As a team player, you will have the ability to consult and positively engage with key stakeholders across the organisation.

For more information and how to apply CLICK HERE

If you would like to discuss the role please contact Pierre Fernandes, Head of Supporter Marketing, on 01737 365 000 Ext. 8000 or email: pfernandes@thechildrenstrust.org.uk

PLEASE NOTE: The Children’s Trust Application Form MUST be completed and submitted, in order for your application to be considered.  As part of the shortlisting process, gaps in employment will be examined and will be further explored during the interview process. 

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. 

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton and Epsom.

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: free on-site parking; subsidised cafeteria; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an environment that is as unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities.

The Children’s Trust is fully committed to protecting children and young people.  All posts at The Children’s Trust are subject to an enhanced DBS check.  If you are applying to The Children’s Trust, and are already registered with the DBS update service, this will speed up the recruitment process significantly.  We are an equal opportunities employer, and welcome applications from all suitably qualified candidates, regardless of their race, sex, disabilities, religion/beliefs, sexual orientation, or age.

Fantastic opportunity for a Data Specialist at Age UK

Data SpecialistAge UK Logo

Contract: Permanent

Salary: £32,000 – £34,000

Location: London

Closing Date: 10th July 2019

Annually, £90m of charitable income is delivered by data-driven marketing communications, making the selection of data business-critical to AGE UK’s Fundraising and Social Enterprise teams. You could be selecting data for a charity appeal one day and for a home insurance mailing the next.

You will work with marketing teams to confirm the content of the brief and key requirements. You will be expected to execute data selections from our BI Data Warehouse using SQL programming language or FastStats (data analysis software). Working closely with your manager, you will deliver data integrity including data governance factors through the selection process; your success will be demonstrated by the accuracy, consistency and completeness of the data that you provide to brief.

Age UK has a vision of a world in which older people flourish. We aim to improve later life for everyone through our services, advice, campaigns, products, training and research.

Main Responsibilities:

  • You will be selecting data for AGE UK’s financial services products, charity appeals, and our campaigning and events teams.
    • You may be using propensity scores from analytical data models, produced in-house, to select segments of data. 
    • You will be expected to understand annual business unit marketing plans and to be final approver in the various associated data selection briefs, to ensure the integrity of the customer and donor journey.
    • Delivering data selections using our in-house data cleaning software (Cygnus).
    • Taking responsibility for briefing teams regarding marketing activity, including volumes of data selected and the levels of suppression you have used.

For a full list of role responsibilities, please refer to the Job Description.

Your profile:

  • Knowledge and understanding of relational database structure.
    • Experience in equivalent role, interrogating databases (SQL and/or FastStats experience) to produce segmented data for marketing campaigns.
    • Good communication skills married with excellent diplomacy skills.
    • Able to translate and communicate complex data-related issues to the varying levels of stakeholder audience.
    • Proficiency with the use of Microsoft Excel.
    • Proficiency in data query languages.
  • Knowledge and understanding of data manipulation across different packages.
    • Knowledge of using data cleaning bureau services is desirable.

Additional Information

For a full list of benefits please click here

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time

Great Database Marketing Officer role at Plan International UK

Database Marketing Officerplan-international-logo

Contract: Permanent

Salary: £36,637

Location: London

Closing Date: 9am, 4th July

Plan International UK is a global children’s charity. We work to give every child the same chance in life.

The Database Marketing & Insight team is a newly created team within our Fundraising directorate and has business leadership responsibility for data management and targeted data selections, database design and planning, reporting and insight. We are looking for a Database Marketing Officer to join the team to deliver high quality supporter data selections for Public Engagement activities.

You will deliver targeted data selections for fundraising campaigns and other marketing projects and advise teams on segmentation and selections.  You will ensure data is imported into the supporter database (currently CARE) accurately and in a timely manner and lead on day to day data cleansing and housekeeping tasks, supporting staff across the organisation in their use of the database.

Having previously worked in data selections and management, in a supporter or customer focussed environment, you will have demonstrable experience of writing SQL queries to extract data from a relational database.  You will have excellent communication and organisational skills, pay great attention to detail as well as being able to build strong working relationships and proactively liaise with teams to ensure clarity and precision in all data work. 

For more information and how to apply CLICK HERE

The deadline for applications is 9:00am on Monday 4 July 2019

Interviews will take place on Monday 15 July 2019

Due to the nature of our work with children, we follow rigorous child protection policies and procedures in our recruitment process. As a result, some of our roles are subject to an Enhanced Disclosure by the Disclosure and Barring Service. A criminal record will not necessarily bar you from joining us as an employee or volunteer; this will depend on the circumstances of any offences.

 

New opportunity for a data & insight manager at The Children’s Trust

Data & Insight ManagerChildren's Trust Logo

Contract: Permanent

Salary: £38,000 – £40,000

Location: Tadworth, Surrey

Closing Date: 23rd June 2019

An exciting opportunity has arisen for the new role of Data & Insight Manager to join our Fundraising and Marketing teams, which will transform the way The Children’s Trust uses data to drive decisions. 

You will be integral to increasing our understanding of our supporters, as well as ensuring that any information they share with us is kept safe.  Your insight will influence everything we do. With responsibility for our new CRM (thankQ) your previous experience in managing CRM and data analysis, will mean you are fully competent using reporting tools to manage effective data selections and segmentation.  You will be aware of data management Best Practice, including ensuring data compliance, and will have experience in processes and routines that mean the highest data quality is achieved.  

As a team player, you will have the ability to consult and positively engage with key stakeholders across the organisation.

For more information and how to apply CLICK HERE

If you would like to discuss the role please contact Pierre Fernandes, Head of Supporter Marketing, on 01737 365 000 Ext. 8000 or email: pfernandes@thechildrenstrust.org.uk

PLEASE NOTE: The Children’s Trust Application Form MUST be completed and submitted, in order for your application to be considered.  As part of the shortlisting process, gaps in employment will be examined and will be further explored during the interview process. 

Great contract role for an Insight Analyst at Age UK

Insight AnalystAge UK Logo

Contract: 12 month maternity cover

Salary: to £35,000

Location: London WC1H

Closing date: 20th June 2019

Are you an Insight Analyst keen to gain experience of reporting and analysis working with a variety of data? Then this job might be for you.

Age UK has a wide portfolio of products and services, extending beyond cash, committed giving and events to include financial services, gaming products, independent living aids and a national helpline.

The role is responsible for delivering and developing key customer analytics reporting plus undertaking bespoke analysis to serve the needs of the organisation across the entire portfolio.  As a result, you might be working on departmental KPIs one day, reporting on the very latest fundraising metrics the next, building customer profiles and conducting post-campaign analysis on another.

You will:

  • Produce timely, accurate, well communicated customer analytics reporting
  • Explore and develop new reporting opportunities 
  • Undertake bespoke customer analysis projects 

You’ll have:

  • Experience of using statistical software to manipulate large datasets
  • Experience of managing relationships with internal clients to tight deadlines
  • Experience of working within a direct marketing environment within a commercial/financial services industry (desirable)
  • Experience in campaign analysis, profiling, segmentation and modelling (desirable)

Skills & Knowledge

  • Strongly numerate / attention to detail
  • SPSS or equivalent
  • FastStats (desirable)
  • Tableau (desirable)
  • T-SQL (desirable)
  • MS Office applications

For more information and how to apply CLICK HERE

Plan International UK are looking for a Database Marketing Specialist…

Database Marketing Specialist?????

Contract: Permanent

Salary: £40,957

Location: London

Closing Date: 9am, 3rd June 2019

Plan International UK is a global children’s charity. We work to give every child the same chance in life.

The Database Marketing & Insight team is a newly created team within our Fundraising directorate and has business leadership responsibility for data management and targeted data selections, database design and planning, reporting and insight. We are looking for a Database Marketing Specialist to join the team to manage the supporter database and the delivery of data files needed to support our fundraising.

This is a unique opportunity to shape a new function in fundraising and to influence our database marketing strategy and ways of working, helping build a better future for children around the world.

In this role you will manage the development of systems and processes to allow for effective marketing selections and oversee the import of external data using appropriate data mapping.  You will ensure supporter data is maintained and upgraded as necessary, in accordance with data and charity legislation. You will also directly manage another member of the team, setting objectives and enhancing their capabilities and performance. 

You will have a track record of successfully implementing database driven solutions to meet business needs on time and on budget, and of managing others to do the same.

Having previously worked in data management and maintenance in a supporter focussed environment, you will have significant experience of using a relational database, SQL and of using reporting and analysis tools such as FastStats or similar. You will also have knowledge of GDPR/PECR regulations.

For further information and how to apply CLICK HERE

The deadline for applications is 9:00am on Monday 3 June 2019

Interviews will take place on Tuesday 11 June 2019

Due to the nature of our work with children, we follow rigorous child protection policies and procedures in our recruitment process. As a result, some of our roles are subject to an Enhanced Disclosure by the Disclosure and Barring Service. A criminal record will not necessarily bar you from joining us as an employee or volunteer; this will depend on the circumstances of any offences

Great opportunity for a Database Marketing Officer at Plan International UK

Database Marketing Officerplan-international-logo

Contract: Permanent

Salary: £36,637

Location: London

Closing Date: 9am, 3rd June 2019

Plan International UK is a global children’s charity. We work to give every child the same chance in life.

The Database Marketing & Insight team is a newly created team within our Fundraising directorate and has business leadership responsibility for data management and targeted data selections, database design and planning, reporting and insight. We are looking for a Database Marketing Officer to join the team to deliver high quality supporter data selections for Public Engagement activities.

You will deliver targeted data selections for fundraising campaigns and other marketing projects and advise teams on segmentation and selections.  You will ensure data is imported into the supporter database (currently CARE) accurately and in a timely manner and lead on day to day data cleansing and housekeeping tasks, supporting staff across the organisation in their use of the database.

Having previously worked in data selections and management, in a supporter or customer focussed environment, you will have demonstrable experience of writing SQL queries to extract data from a relational database.  You will have excellent communication and organisational skills, pay great attention to detail as well as being able to build strong working relationships and proactively liaise with teams to ensure clarity and precision in all data work. 

For further information and how to apply CLICK HERE

The deadline for applications is 9:00am on Monday 3 June 2019

Interviews will take place on Wednesday 12 June 2019

Due to the nature of our work with children, we follow rigorous child protection policies and procedures in our recruitment process. As a result, some of our roles are subject to an Enhanced Disclosure by the Disclosure and Barring Service. A criminal record will not necessarily bar you from joining us as an employee or volunteer; this will depend on the circumstances of any offences.

How fundraising insight has changed in the last 10 years and what lies ahead?

Insight in Fundraising logo_WEBThe IoF Insight in Fundraising group is now in it’s 10th year and we are holding a networking evening from 6pm on Monday 3rd June as an opportunity for members to come along, reflect on the past and help us paint a picture of the future for charity data insight & research.

Come along and participate in our two-part brainstorm over a few drinks and nibbles. Firstly, we want to cast our minds back a decade or so and reflect on the types of data analysis we were carrying out, what technology/software was common place, what techniques were employed and what were the fundraising problems that needed solving?

The second part will focus on the NOW looking at the Strengths and Weaknesses that face us presently and finally moving onto the future Opportunities and Threats. This facilitated session will last between 60-90 minutes, involve group participation and is an ideal opportunity to network with fellow insight analysts. Come along and share your observations on what is topical in our world of insight with the objective to help shape what you want to hear about at the conference in November.

The event will take place on Monday 3rd June at The Yorkshire Grey pub in Holborn – please let us know if you’ll be coming along here!

Join an AURA event taster session for Free!

Our friends at AURA – the networking and learning organisation for research and insight professionals, have offered members of the Insight in Fundraising Special Interest Group the opportunity to join one of their taster sessions or webinars for free!

For full details and to register click here.

Are you a Senior Insight Analyst looking for a new challenge?

Senior Insight AnalystAge UK Logo

Contract: Permanent

Salary: Up to £45,000

Location: London, WC1

Closing Date: 22nd April 2019

Are you an Insight Analyst with 2-3 years’ experience in the Charity Sector, looking for a challenge beyond improving fundraising? Then this job might be for you.

If you are interested in analysing a wide portfolio of products and services, extending beyond cash, committed giving and events to include financial services, gaming products, independent living aids and a national helpline then is role is your next step.

In Age UK, the Senior Insight Analyst is responsible for leading and developing analytical insight for the organisation across that entire portfolio.  As a result, you might be segmenting lottery players one day, reviewing how customers interact with our website on another, and building a propensity model for motor insurance attrition on the next.

By scoping evolving marketing requirements and performing fit-for-purpose and reliable analysis, you will deliver actionable insights resulting in better customer engagement, acquisition, retention and income generation.

You will:

  • Research and interpret needs of internal clients, translating into deliverable analysis projects
  • Use appropriate software, to robustly explore and perform data manipulation and statistical analysis
  • Validate, interpret and present results in a way to help the business achieve its strategies
  • Identify potential new audiences using modelling techniques such as CHAID and logistic regression
  • To be responsible for the analytics pertaining to customer acquisition, cross / up sell and retention
  • Manage external relationship and explore data opportunities with Age UK’s digital web activity agency

You’ll have:

  • Extensive experience of using statistical software, ideally SPSS, to manipulate and extract large datasets from a relational database
  • Experience of working within a direct marketing environment within a charity/ commercial/financial services industry
  • Experience of managing relationships with internal clients to tight deadlines
  • Experience in campaign analysis, profiling, segmentation and modelling
  • Proficient in application of statistical analysis and data modelling
  • Strong numerate/statistical background

 Skills & Knowledge in:

  • SPSS or equivalent
  • MS Office applications
  • FastStats (desirable)
  • Tableau (desirable)
  • T-SQL (desirable)
  • Google Analytics (desirable)

For more information and how to apply, CLICK HERE