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All posts tagged conference

Booze, Banter and Benchmarking – A Success!

On Thursday 9th June analysts from throughout the charity sector met up at the Devonshire Arms in Piccadilly to discuss the benefits and pitfalls of benchmarking, sip a pint and mingle.  Below you will find a description of the event:

“In a tight economic climate, getting external context for fundraising performance seems as important as ever.

But can benchmarking really bring practical, actionable benefits?”

Abi Savvides Head of Fundraising Planning and Information at Alzheimers Society, and Allan Freeman at Freestyle Marketing  shared their views and experience at the event and their insight and time was much appreciated.  Cheers!

There was also plenty of time before and after the talks for attendees to meet fellow Insight professionals and develop their networks; all over a beverage or more and with a light buffet.  Apart from some noisy equipment rattling behind the bar the event went off without a hitch and was well-attended.  We hope to see you at the next one!

New year, new you

Another year of uncertainty and change?  Whatever happens in 2011, you can never be too well-trained or well-connected.

2010 Conference presentations available

For those that made it, and those that didn’t, all the documents are available from our website http://insightsig.org/resources/november-2010-conference/ Please, fill your boots.

Training

The Insight Special Interest Group is very pleased to continue to offer high quality training at excellent prices, starting from £45.

Information on other training courses and Insight activity can be found on our website: http://insightsig.org/events/training/

Good luck in 2011.

All at the Insight SIG

Unleashing their inner analyst – Annual Conference Report

The INSIGHT SIGs 4th annual conference was held at Amnesty on 30th November.  Around a 100 members of the group attended and unleased their inner analyst participating with the panel & workshop sessions that spanned 8 diverse areas including:

Forecasting; Classic RFV, Attrition & LTVs; Data Enhancement; Creative Research; Web & Online Integration; Social Media tools;  Analysis Technology and Recruiting analysts

If you attended or would like to see what was talked about the present decks used to stimulate discussion have been posted up to the website www.insightsig.org.uk and they are free to all to access.

Delegates heard from panel members from a wide variety of organisations including Cancer Research UK, RSPB, Breakthrough, Amnesty International, PDSA, and JustGiving.  Feedback from the delegates rated the day highly with over two thirds rating the sessions and day as excellent/good.

Nigel Magson, INSIGHT Chair, commented that “It was great to see that the sector is enthusiastic and engaged with getting insights from data to improve fundraising and organisational performance.  The case studies show that the sector has really come a long way in the adoption of more sophisticated techniques and technology.  Analysts are not only the drivers of fundraising income across a range of areas, they are also custodians of organisational insights that are key to wider organisational strategic direction.”

Linkedin

The group continues to foster the wider community of analysts and those keen to develop insight, and announced it has launched a Linkedin group in addition to its website.   Please join the group and conversation…

Training

Training is vital to development and the group’s training programme launched this summer and led by Stuart McCoy and Julie Pitt has had excellent feedback.  Attendees have been improving their skills on campaign testing, excel and excel pivoting.  Forthcoming courses are planned for February – please contact Julie Pitt.

The Torch Hypothesis

Some of the delegates were bemused by Nigel’s use of a torch in his opening address and he has explained it below for all those who were not thinking quite as laterally before their first cup of coffee!

Sometimes analysts need to challenge received wisdoms.  The Chinese believe that “Many hands make light work” and we challenged that hypothesis in the conference room and found it wanting.  Many analysts hands did not make the torch work.  A set of batteries would have. It was a null hypothesis.

Analysis can be like that.  It can lead you down blind dark dark alleys. We can be pursuing something we know might fail.  But as analysts we are not disheartened, we don’t stop asking questions and challenging received wisdom. We have to have faith. One day the torch will come on.

Even a null answer gives us insights.  For instance, at the conference we can see that analysts are not afraid to ask questions, and if they have multiple questions they raise two hands.  (Thankfully they also use deodorant!)

Enough said.

Harnessing the Power of a Volatile Media World

Huw's presentation

Presentation at Insight 2009 Conference

By Huw Davis, The Huw DavisPartnership

Understanding the effect of multi channel media on donations and donor engagement is critical in today’s marketing world. How you do this will be explained within this talk. Bringing it to life with specific examples of cost saving strategies that use both on and offline media.

Movie Narrative Charts

At the Insight conference last week, the after-lunch plenary spot was given to Huw Davis, who spoke on a subject close to my heart: data visualisation. Early references to the work of Edward Tufte and Stephen Few were an encouraging sign but, sadly, some technical gremlins led to a number of images from his presentation not appearing, including one representing Napoleon’s Russian campaign of 1812 by Charles Minard (regarded by Tufte as probably the best statistical graphic ever drawn). Hopefully we should have the presentation up here and available for download soon but, in the meantime, here’s a peek:

napoleons-march

Hearing Huw talk about this graphic, I was immediately reminded of another, similar image, that I’d been impressed with just a day earlier. It appeared at xkcd.com (“A webcomic of romance,
sarcasm, math, and language.”), and I’ll let it speak for itself (click to view full-size):

movie_narrative_charts

Something to inspire those looking to visualise supporter journeys, perhaps?

The Search for Green Shoots: Tracking the Recession's Impact on Donors

dms-conf09pres

Impact of recession on Donors study findings Nov 09

By Steven Dodds, DMS

The Search for Green Shoots: Tracking the recession’s impact on donors

As the banking crisis and recession hit at the end of 2008, there was much concern and debate about its impact on fundraising and charitable income.  Since this time DMS has been tracking how donors giving habits might change via a monthly quantitative study.  In particular, the study aims to identify who is most likely to change their giving habits and which methods of giving are likely to be winners or losers. Continue reading “The Search for Green Shoots: Tracking the Recession's Impact on Donors” »

Online Giving Habits and Demographics

justgiving-conf09pres

Just Giving Online Supporter Insight presentation Nov 2009

By Jonathan Waddingham, Just Giving

Using real-life examples, you’ll learn how joining up the data from your web analytics and database can give you actionable insight to help your fundraising. You’ll also hear about the latest research JustGiving has undertaken into the types of people who raise money online for charities to enable you to better target them and provide a better experience based on their needs, wants and habits.

Case Study: RSPB Supporter Data Analysis Project

RSPB-conf09pres

RSPB presentation – Insight 2009 Conference

By Ruth Smyth, Kate Hayes & Julian Young, RSPB (note: downloading may take a while due to image sizes)

In 2006 the RSPB embarked on a project to provide better analysis of our Supporter data. Three years on, we’d like to share what we’ve learnt; the problems and difficulties as well as the successes and achievements. Continue reading “Case Study: RSPB Supporter Data Analysis Project” »

Inisght 2009 Opening Plenary

Insight 2009 Opening Plenary

Introduction Presentation

By Nigel Magson, SIG Chair and Steven Dodds, Vice-Chair

Nigel and Steven’s opening address at the Insight 2009 Conference 5th November:  From under the Bonnet to The Driver’s Seat.  Nigel reminds us of the impact of the recession on the industry, key events in the last 2 years and how supporters have been changing in this environment.  Steven takes us through some of the findings from the poll of SIG members on key challenges in the sector and the types of support requested from the group.

Insight Annual Conference – 5th November

The IOF INSIGHT Special Interest Group will be holding its annual conference at Amnesty International on 5th November.    The conference should appeal to those involved in generating customer insight, “the mechanics”, and those involved in interpreting and using the information “the drivers”.    Two separate streams will allow delegates to choose from sessions on the subject of data warehousing, advanced web analytics, metric creation, data management techniques for analysis, and also cover case studies from Amnesty, Just Giving, Save the Children and Help the Aged.  Further details of the programme and booking can be made at http://insightconference2009.eventbrite.com/