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	<title>IOF INSIGHT SIG &#187; database</title>
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	<description>A community dedicated to providing resources and training for analysts, database marketers, researchers and online fundraisers to improve the opportunities for insight to make a difference in the charity sector.</description>
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		<title>Evolution of the Supporter Journey at Age Concern and Help the Aged</title>
		<link>http://insightsig.org/2009/11/evolution-of-the-supporter-journey-at-age-concern-and-help-the-aged/</link>
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		<pubDate>Tue, 17 Nov 2009 12:00:41 +0000</pubDate>
		<dc:creator>Janet</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[classic]]></category>
		<category><![CDATA[age concern]]></category>
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		<category><![CDATA[data enhancement]]></category>
		<category><![CDATA[data protection]]></category>
		<category><![CDATA[database]]></category>
		<category><![CDATA[help the aged]]></category>
		<category><![CDATA[supporter journey]]></category>

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<p>Insight 2009 Plenary: Supporter Journey</p>
<p>By Michelle De Souza, Age Concern/Help the Aged</p>
<p>Can you hold seemingly incompatible data sets of those who have given you a donation, purchased a financial product or benefited from a charitable service in the database and successfully identify synergies and capitalise on them? Having demonstrated over the last 4 years that [...]]]></description>
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		<title>Tuning the Engine: Pass your Data MOT</title>
		<link>http://insightsig.org/2009/11/tuning-the-engine-pass-your-data-mot/</link>
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		<pubDate>Fri, 06 Nov 2009 20:38:26 +0000</pubDate>
		<dc:creator>Janet</dc:creator>
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		<category><![CDATA[data management]]></category>
		<category><![CDATA[data quality]]></category>
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<p>Data Management Best Practice Presentation at Insight 2009</p>
<p>By Dawn Varley</p>
<p>Your database should be the fundraising engine of your organisation, and your analysis the mapping that points the way forward. But your database is only as good as the data on it, and the data on it is only as good as you make it.  Dawn [...]]]></description>
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