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	<title>IOF INSIGHT SIG &#187; open doors</title>
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	<description>A community dedicated to providing resources and training for analysts, database marketers, researchers and online fundraisers to improve the opportunities for insight to make a difference in the charity sector.</description>
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		<title>Case Study:  Understanding donor performance to drive fundraising strategy</title>
		<link>http://insightsig.org/2009/11/case-study-understanding-donor-performance-to-drive-fundraising-strategy/</link>
		<comments>http://insightsig.org/2009/11/case-study-understanding-donor-performance-to-drive-fundraising-strategy/#comments</comments>
		<pubDate>Wed, 18 Nov 2009 11:04:47 +0000</pubDate>
		<dc:creator>Janet</dc:creator>
				<category><![CDATA[Classic]]></category>
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		<category><![CDATA[open doors]]></category>
		<category><![CDATA[reporting]]></category>
		<category><![CDATA[supporter insight]]></category>
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		<guid isPermaLink="false">http://insightsig.org/?p=292</guid>
		<description><![CDATA[<p></p> <p>Domain&#8217;s Donor Performance Index explained</p> <p>Using Domain&#8217;s DPI strategically at Open Doors charity</p> <p>Analysing and reviewing individual fundraising projects or campaigns is invaluable. That is the critical start point in building knowledge about how to go about achieving the objectives of the organisation. But, what is the cumulative effect? What happens to your donors [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://insightsig.org/wp-content/uploads/2009/11/simon-turner.png"><img class="alignright size-full wp-image-293" title="Simon Turner, Domain" src="http://insightsig.org/wp-content/uploads/2009/11/simon-turner.png" alt="Simon Turner, Domain" width="142" height="100" /></a><a href="http://insightsig.org/wp-content/uploads/2009/11/paul-tew.png"><img class="alignright size-full wp-image-294" title="Paul tew, Open Doors charity" src="http://insightsig.org/wp-content/uploads/2009/11/paul-tew.png" alt="Paul tew, Open Doors charity" width="141" height="100" /></a></p>
<p><a href="http://www.insightsig.org/downloads/presentations/2009/11/5novconf/understanding-donor-performance.pdf">Domain&#8217;s Donor Performance Index explained</a></p>
<p><a href="http://www.insightsig.org/downloads/presentations/2009/11/5novconf/using-domain-dpi-strategically.pdf">Using Domain&#8217;s DPI strategically at Open Doors charity</a></p>
<p>Analysing and reviewing individual fundraising projects or campaigns is invaluable. That is the critical start point in building knowledge about how to go about achieving the objectives of the organisation. But, what is the cumulative effect? What happens to your donors over time and just how do you go about looking at the strategic perspective? How to you know what the strategic gaps and opportunities within the programme are? Part of the answer comes from examining donor&#8217;s performance over time. That means taking at donor centric view and tracking their giving patterns over time.</p>
<p>This sounds good in theory, but what exactly is the theory, how does it work, and how does the end result look?  In this session, we look at Domain&#8217;s Donor Performance Index as a tool for achieving the above goals, and we look at a live example of how this work was applied to charity Open Doors and what this delivered for the organisation.&#8221;</p>
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