UCL are looking for a Head of Supporter Systems and Data

Head of Supporter Systems & DataUCL logo -small use blk

Contract: Permanent

Salary: £44,674 – £52,701

Location: Bidborough House, London

Closing Date : 6th January 2020

UCL is London’s Global University. We do things differently here and we take the long view. We are not afraid to take risks. We remain focused on making a major contribution to the long term benefit of humanity. In September 2016 UCL launched ‘It’s All Academic’, our bold new global Philanthropy and Engagement Campaign to raise £600m to support students, research and the transformation of our campus. It will enable us to achieve more than ever before to secure our position as one of the world’s top higher education institutions. At the end of November 2019 we are delighted to have raised more than £559m towards our target.

From fighting dementia to ensuring generations of students reach their full potential: It’s All Academic. UCL’s ideas and discoveries are shaping the future, improving lives and having a massive impact on London and the wider world. There has never been a more exciting time to join our Advancement office. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.

This is your chance to play a pivotal role in delivering our Campaign. As Head of Supporter Systems and Data you will power the office’s activities by leading a team that manage core systems and provide crucial data services used by almost all colleagues. You’ll manage and develop our suite of supporter systems (called MySupporters and built around Blackbaud CRM) and you’ll oversee our reporting, importing and selection functions. As a technical and function expert you’ll support major projects and generally be a champion for data driven decision making across the office.

Key Requirements

The ideal candidate will be an experienced CRM system manager, comfortable working both at the level of technical administration/development and strategic system oversight. They will have experience leading teams responsible for complex, data-related services and will have a strong understanding of fundraising, engagement and marketing within either an education or charity context. Experience of Blackbaud products, particularly CRM, would be a considerable advantage but a general aptitude for learning new systems quickly and comprehensively is a key requirement.

To find out more about the role click here, or please contact Gethin James – Head of Strategic CRM. 

For any queries about the application process, please contact Rachael Idowu, People Coordinator. Both can be reached by phone: +44 (0)20 3108 3804 or email: ovpa.recruitment@ucl.ac.uk